Several Issues with Products Not Showing up Properly

ljodice
New Contributor

I recently opened a store and I'm having several issues with my products.  I have created 71 products and only 34 are showing up in my public storefront.  On top of that, many items are showing up as blank images and broken links.  It makes my storefront look very unprofessional and it's super frustrating.  All but one of the products were created no later than 3/18.  I know indexing takes time but this seems excessive that it's been over a week and more than half of my products are still missing.  Has anyone else experienced this or know how to fix it? Thanks! 

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@ljodice 

If you are reporting missing products on your store front, it helps the tech team if you can link to the ones that are missing.

There are several threads so everyone seems to be experiencing missing products at the moment.

If it's a new store, it could take longer to set up as a lot of magic happens behind the scenes.

Nothing is immediate as you'll learn and if indexing is running slow (which is the norm nowadays for some reason) it could take longer than a week for your products to fully appear.

Keep creating/add cover images/adding to collections and promote your products and it'll all come right in the end

Welcome to Zazzle!

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3 REPLIES 3

Sara_H
Honored Contributor III

@ljodice 

If you are reporting missing products on your store front, it helps the tech team if you can link to the ones that are missing.

There are several threads so everyone seems to be experiencing missing products at the moment.

If it's a new store, it could take longer to set up as a lot of magic happens behind the scenes.

Nothing is immediate as you'll learn and if indexing is running slow (which is the norm nowadays for some reason) it could take longer than a week for your products to fully appear.

Keep creating/add cover images/adding to collections and promote your products and it'll all come right in the end

Welcome to Zazzle!

ljodice
New Contributor

Thanks for replying!  It's good to know it's not just me and it will eventually work it's way out.  

kashmier
Valued Contributor

wrong thread

Leatherwood Design