products not showing in my stores! seems like a common issue.

LastCrow
New Contributor

I have tried looking at every post about this issue and every "fix" ... still no products showing up.
What is going on? Seems like Zazzle is having serious backend programming issues...can anyone let me know if they have had any luck or any suggestions?

27 REPLIES 27

Scott
Community Manager
Community Manager

There's quite a few reasons why products may not be appearing in your store. In your case, it's because they're new designs. Each newly-created product needs to be run through an indexing process before it can be viewed publicly in the marketplace, or in your store. As of now, you've published three products in the last two days, and only one is showing. I'm going to check on this again tomorrow morning and if it's still an issue I'll send it over to engineering.

Kate3
New Contributor III

Can you check it again, please? My new products have not been showing at the public store for 5 days now. This is just so sad. It happens over and over again. Thank you Scott.

BKMuir
Valued Contributor II

@Kate3  I went to your shop and am seeing the most recent item as the "Cute Elephant Greenery Name Green Nursery Rug" posted on 2/22

Have you posted more since then?

Kate3
New Contributor III

Yes I did. 😞

I have products from last year still not showing in stores.  I've started using "Transfer" to create about 9000 products since late last year.  I've found this to be very fast way to make products.  Quick create just makes some products look bad.  Is it normal to use transfer in this way?  Zazzle just can't keep up with the huge amount of changes I made.     

ulpan
New Contributor

Hello. I have I added 10 new products 4days ago, but they are not appearing in the shop. Usually it took 24 hours to appear but this time it is not. Maybe there is a problem with backend? Additionally, I am trying to share products in pinterest, but there is a message popping out that something went wrong. I tried to reach support via email but no one is replying. I would appreciate your help. Thank you.

Ladydee
New Contributor

I'm having the same problem. I hope they fix this soon.

Ladydee
New Contributor

I only see one of my products showing in my public store. How long does it take to show up?

JansCabin
New Contributor III

Same here, I have some from 4 days ago, hopefully things will catch up soon. 🤞🙂

CreativeLeahG
Honored Contributor III

I recently published 90 products only 20 are showing in my store. They're not grouped.

Some showing were created later than others that are not showing.

All items showing correctly now thank you

Kate3
New Contributor III

Mine doesn't. 😞  Last one from 22nd February. Still the same 😞 Hopefully I'm not the only one!

Kate3
New Contributor III

It has finally started to work, so hopefully it will last a little longer than last time. 😉

blushroses
Contributor

same for me in backend no showing when select category ...pls check it

https://www.zazzle.com/store/blushrosesbaby/products

PluralsDesign
New Contributor III

Same here.

Products don't display in my stores!
It's the same for me, and has nothing to do with the fact that they're new products. No, it doesn't. Entire categories are disappearing where some products have been regularly sold... It's all very annoying and it's not the only time since I've been on Zazzle!

What else can I do but be patient.

But :(((((

 

I'm on Zazzle since 2007

Delight
New Contributor

Same here. Yes, I am a new, but stil... Why is this happening?

1619-Resistance
New Contributor

I just created my store and products last night and My store is doing the same exact thing. ALL of my products are set to "public"

Sara_H
Honored Contributor III

@1619-Resistance It can take up to a week for a new products to appear in a new store. It could be sooner. Just have to have a little patience.

You can start promoting your products as soon as you create them

Welcome to zazzle!

Yes Sara _H  Rome wasn't built in a day and neither was Zazzle 🤣 

nina8719
New Contributor II

Hey, I added some new products over a week ago, but they're still not showing up in my store. I'm not sure why this is happening.

Hi,

Unfortunately, this is nothing out of the ordinary. Uploads to the marketplace are not as regular as one might imagine. For a while, everything runs smoothly and regularly (uploads are made every day), but then it stalls for several days, sometimes a week or more. Why this is, I'm unable to say. - here since 2007 - 

VibeTribe
New Contributor

It's 2/9/2025

Now I'm here too. Days, weeks, but what's the solution? Why is this not resolved? ZAZZLE!!!!!!!!!!

Mine is still doing this as well

PhnixT
New Contributor II

Has anyone found a fix for this?  My items that were created first are not showing up on my product page but the new items are.  The items created first do show up in the collections section. Any help would be appreciated.

https://www.zazzle.com/store/whimsyandwonder

Anne
Valued Contributor

No indexing and the views are off as well. It seems these problems are related lately. 

Anne Vis Icon

AntonDesignCo
New Contributor III

Same! This has been an ongoing issue for YEARS.