Custom Uploaded Image is cropped

[carulcards]

<mod edit: I split this out of another conversation>

@Emma @Scott   (because of this post)

I'm also in the beta group <Custom Uploaded Image> right now, perhaps this is the right place for some feedback?

Everything seems to work nicely, except for one thing:  the larger picture. The image resolution on the product page is great, but when you click the magnifying glass, that resolution is gone and the image is even a little distorted. This becomes very obvious, when you look at the placement of the text on the picture (Odilon Redon... etc). Perhaps the distortion has something to do with the small default text under the picture (This image was submitted by...)? 

I have checked a few other pictures, too (mine and others'). It would be really great if this problem could be fixed. My uploads are jpg, square, and at least 2048 pixels. 

Here's the url to the Odilon Redon example design  https://www.zazzle.com/odlion_redon_beautiful_glowing_flowers_cc1256_art_poster-228271551545145632 

fine!distorted

[PacifierCity]

"The image was submitted by.... the independent Creator of this product"

That line under the image makes it appear that you actually make the product!  I am guessing you are not a maker???

I find that line worrisome as it implies, if you are not a maker, that you actually create the product itself, when in fact you only create the design and place it upon Zazzles product.  Zazzle creates the product when the customer buys it.

Does anyone else see an issue there or is it just me?

PC

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[Scott]

Thanks for reporting this issue. I've passed it along to our engineering team for review.

As always, we'd prefer to keep discussions focused on the bug that's been reported. If you'd like to discuss something else please start a new conversation. Thanks in advance.

[PacifierCity]

@ScottSorry about that.  It just came out of me...

After I hit reply I thought about posting somewhere else, but it was already posted...  So I just let it be.  Thanks for passing that on for review.

And sorry to @carulcards for accidentally hijacking your post.

PC

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[carulcards]

No problem @PacifierCity ‌‌ 🙂 I think I kind of hijacked the original thread, too. Thanks @Scott, for finding the right forum for this problem.