Design Tool Extremely Slow

[ShabzDesigns]

Editing in design tool has been taking longer than usual. The graphic elements takes extremely long time to load, sometimes it just freezes and refuses to work. I am experiencing this problem in chrome and internet explorer both latest versions. The problem persists even after clearing cache and cookies. I have also checked on my phone running android with chrome. I have also restarted my computer multiple times. My internet is also working fine with 16 Mbps speed.

The website is working fine, I think the problem is with the design tool. Or is it just me experiencing this problem?

[Emma]

Hi @ShabzDesigns , 

Many thanks for reaching out. I can't replicate this on my end, all seems to be running as normal. Is this ongoing for you? 

- Emma 🌻

[ShabzDesigns · Accepted solution]

Hello Emma, Thanks for responding. The issue was with my internet service provider. The issue is resolved. You can close this topic.

[shellifitz]

today this is happening to me.  I don't think it is my internet because everything else on the web is working fine. 

[Scott]

We are experiencing issues with customized designs - both in the design tool and with displaying them on the Saved Designs page.

[shellifitz]

Thanks Scott, I was making a calendar and it took me all day... Hopefully things get better soon. 

[kathmary]

I have the same problem trying to make a calendar. It takes forever - very annoying.