Didn't get payment?

[TheDesignerVib1]

Am I the only one who didn't get paid get? First of all my payment didn't go to pending to be paid it stayed in cleared instead, I get paid by paypal

[Sara_H]

@TheDesignerVib1 

Did you reach the threshold for payment? (payment in February is for December's cleared earnings)

Have you recently updated your w8ben? Was it accepted first time or was it returned for any amendments?

This can pause payments whilst it gets sorted.

Check your payment settings to see if everything is set up correctly https://www.zazzle.com/my/earnings/paymentsettings

[TheDesignerVib1]

I didn't have a W8 they sent a 1099 form, do I need to send back it to Zazzle?

[Sara_H]

@TheDesignerVib1 no idea - better contact zazzle directly - see @Fiona link to chat with them

[TheDesignerVib1]

Thank you!

[Harmony]

I didn't get paid either. Despite submitting my updated w8ben well in advance of the deadline

[c_katt]

I also didn't get paid. I submitted an updated W8 and had an email to say everything was in order but my earnings are still sitting in cleared and not moved to pending. I too get paid through paypal.

[Fiona]

Hey all,

If you have any questions regarding a canceled payment, etc, please reach out to Zazzle support here:

https://www.zazzle.com/about/ask

-Fiona