Different Views According to Domain

Mariholly
Valued Contributor

I don't know if it's a technical issue.

This is how I see the product in .com/English:

Mariholly_0-1740652403396.png

This is how I see the product in .com/Spanish:

Mariholly_1-1740652448650.png

 

4 REPLIES 4

Barbara
Esteemed Contributor

The two cards appear to be different sizes. Is it possibly a difference in paper sizes between the two countries?

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Mariholly
Valued Contributor

@Barbara It's not that they have different sizes, it's just that it looks different. It's the same card, but in one domain, it appears one way, and when the language is changed, it appears another way. In fact, this morning I locked the size in the English domain, the only one that recognizes my changes, and strangely, it appeared locked but with a different size. When I create my designs in the Spanish .com domain, multiple issues have been occurring for a while.

In any case, after updating it, as it required attention, and adding a cover, I can now see it correctly in both domains... Who knows what happened?! Thanks!!

Cat
Honored Contributor III

The Spanish one is defaulting to a 3x5 inch card rather than 4x9 like the English version. I'm wondering if it might be related to this issue? Product attributes changed when viewing collection... - Zazzle

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Cat @ ZingerBug Designs

Mariholly
Valued Contributor

After reading other posts, I am almost convinced that it is related. In any case, the .com domain in Spanish, unlike the .es domain, causes many issues. I believe it may also be related to the translation bot. For example, on .com/English, I can see my descriptions and all 10 tags perfectly, whereas on the same product in .com/es, I see a poor translation and usually only 4 or 5 tags. I've gotten used to all of this and adapt as problems arise.