Discontinued eWatch models are still showing up on my publicly visible eWatch designs

[WHS_Designs]

Please note, all the discontinued eWatch models (men's, women's, and kids') are still showing up on my publicly visible eWatch designs as merchandising options. 

As an example:
https://www.zazzle.com/elegant_67th_star_sapphire_wedding_anniversary_watch-256452010151579723

Kindly remove these discontinued eWatch models from the merchandising options, as it can cause customer frustration and/or lead to a loss of sales.

Thank you very much for your attention!
H

[Mark]

Hey @WHS_Designs,

The discontinued options are not showing for me on the product page. I believe they only show when logged in the account that posted the watch for sale.

[WHS_Designs]

@Mark 

Thank you for responding! I tried signing out, and you're correct -- only the current watch models show for Women's and Men's merchandising options.

However -- when I select Kids watches, it pulls up the Red Glitter watch -- which is discontinued, even though the thumbnail for this model does not appear in the thumbnail list of choices.

I'd like to include a screencapture, but unfortunately I'm told that I do not have permission to upload images.

Thanks
H

[ColsCreations]

Can you tell us what we should be seeing (as a customer, not as the designer on our own product)? I mean, like, which models & styles are actually discontinued? Because I get very confusing results when viewing both the product blanks and published ones as in the example provided by @WHS_Designs .

When I open her link, there are 19 options under Women and 18 options under Men. If I switch to Kids, I get the Discontinued message but none of the 9 options are grayed/slashed out.

and then if I choose any of those nine options, the Discontinued message goes away.

The product blank
https://www.zazzle.com/pd/spp/pt-ewatch_watch
defaults to a Kids pink version (that I don't even see as one of the nine options) and same thing as above, Kids in general shows Discontinued message, but choosing any of them, the message goes away.

And then this page - https://www.zazzle.com/custom/watches - that seems to be showing all 9 of the maybe/maybe not Discontinued Kids options?

[Mark]

Hey @WHS_Designs and @ColsCreations,

Thanks for your replies. There does seem to be something not working as intended across the styles here. I have reported it to the team and will let you know when I hear back.

Thanks!