Empty store does not delete !

[SISTUDIO]

I've been trying to delete a store since the option became available and it keeps giving the error asking to manage the products ! the store is empty and I already deleted everything but one category, which also is empty and yet refusing to get deleted with same error message to manage the products.

[Roberta · Accepted solution]

Hi @SISTUDIO 

Thanks for bringing this to our attention. I will flag this with our Team 📝

Roberta 🌷

[idraw]

@Roberta, I have brought this issue up months ago, I have 15 empty shops which won’t delete. We were told back then that z was looking into it.  Would really appreciate being able to finally delete them. Thanks for your help.

[plumb4me]

I reported this months ago too. I was told they are looking into it, but never received an answer. I still can not delete 3 of my shops.

[SISTUDIO]

Thank you very much 😊

[TRW]

as of 20 January 2023 it is still impossible to delete old empty stores, which is seriously frustrating!

[Roberta]

Hi all, 

Many thanks for reaching out in relation to this. If you have a Store that is empty but cannot be deleted, please respond with the names of Stores you wish to delete and I can pass them along to our Team. If you would prefer to send store names privately, please send an email to support@zazzle.com

Hope this helps 🙂

Roberta 🌷

[plumb4me]

Hi @Roberta, My 3 shops are,

https://www.zazzle.com/store/babyboutique

https://www.zazzle.com/store/buyshoes

https://www.zazzle.com/store/militarytees

The https://www.zazzle.com/store/militarytees shop has 10 products that have been Under Review since 2015 & 2018 and have never been approved. I have no way to delete them. These products make it look like I have products in that shop, when the shop is empty.

Thanks so much for your help.

[plumb4me]

Hi @Roberta

I see that 2 of the shops are finally deleted. The shop https://www.zazzle.com/store/buyshoes did not get deleted. I will wait a few more days and if it is still not deleted, I will contact support again. Thank you again for all your help.

[SISTUDIO]

Thank you @Roberta  

My store is:

https://www.zazzle.com/store/echantillon

[elizoria]

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