Facebook ads show discontinued products, specifically bath sets

MasterpieceCafe
Valued Contributor II

The Zazzle ads that Facebook is feeding me contain links to my bath sets that I deleted since they are a discontinued product.

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4 REPLIES 4

idraw
Honored Contributor

@MasterpieceCafe
Hi MC, I don’t do Facebook, but I have a question for you. If you possibly only deleted the set on zazzle , maybe there is a way to  delete it separately on Facebook? Are you running any Facebook ads, and can access the set that way to delete it? Interesting that zazzle ads are still feeding discontinued products to facebook.Maybe the Mods will alert to this and fix it.

MasterpieceCafe
Valued Contributor II

I'm not running ads, these are Zazzle ads that I assume are paid for by Zazzle. But I honestly don't know what is behind these ads. I think I am seeing my products because I've clicked on my products, but anything that is discontinued shouldn't be in the feed of possible products to be shown.

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Roberta
Moderator
Moderator

Hi @MasterpieceCafe 

Thank you for highlighting this with us. Can you provide a link to the product in question so that we can check it out, please? 🙂

Roberta 🌷

MasterpieceCafe
Valued Contributor II

I can't because it's a deleted product. Sorry I can't be of more help. All I can remember is that it was a bath set.

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