Inconsistent Qty sold between earnings and products list.

[Fantabuloustef]

I sold only one yoga mat product since I am on Zazzle. It is correctly listed in my earnings: 

But strangely, when I display the quantities sold in my products list, it displays 3 for the same product ? For other products the values are consistent… 

[Sara_H · Accepted solution]

@Fantabuloustef 

Nothing to worry about. I've had this in the past where a customer has added secondary content to my design (and the qty goes up by how many pieces of content they added eg - 2 pieces)

As it a January sale, you should be able to check the sales percentage to see if that went down or check your shipment email - it may offer you clues there.

tldr - it's when a customer adds secondary content

[Fantabuloustef]

Thank you very much for the explanation!

And for the shipment email, I rarely receive them , I don’t know why. My notifications settings are checked,  but…