Indexing Issue, again?

[Shakenbake]

Have others experienced indexing/ new product delay again? Products since 8/29 not posting? 

Just wanted to see if it was just me or if it's everyone, again? 

[Scott]

Marcia, thanks for sharing the examples. I'll pass them along.

Moving forward I'll be removing posts that do not contribute to the resolution of the issue. We'd like to ensure that this is cleared up as soon as possible, so if you have any products that were posted for sale on Oct 9 or earlier that do not appear in the marketplace please link me to a few of them. Thanks in advance.

[JLynnW]

Here are a few examples of products created on 10/8 and 10/9 that do not appear in the Marketplace, but I really didn't expect that they would yet. You asked so here are some, Thank you.

Product ID: 256645651136038528
Created on: 10/8/2022, 5:54 PM
(One other from 10/8 did hit the Marketplace, but not this one.)

Product ID: 256916741360494084
Created on: 10/9/2022, 7:46 AM

Product ID: 235716896962038303
Created on: 10/9/2022, 1:19 PM

Product ID: 235760592945927414
Created on: 10/9/2022, 4:31 PM

Product ID: 256471133896359071
Created on: 10/9/2022, 8:44 PM

Product ID: 256127688942686767
Created on: 10/9/2022, 8:59 PM

[JLynnW]

The last of 10/8 products is appearing in the marketplace now.

[BKMuir]

Scott - The following are not showing in the MP

created 10/9/22: 256919860107630678 and 256525876004324251

Also, one item from 10/10 and 3 from 10/11

[BKMuir]

All of my recent items are now in the market place (through 10/11/22)

[Marcia]

Not for me. 3 from 10/9 & 1 from 10/11 are still missing.

[SocolikCardShop]

missing these pids:

256016357731337749

256731555480721319

256054075387236914

256873606576915048

256118546857937052

256285490683814110

256028569342141173

256029552394873919

256673570487104246

[Shahrazad]

If possible check on these too Scott Thanks in advance

256439155378836489

228239982522535213

[CatsEyeViewGift]

https://www.zazzle.com/jenkins_christmas_elf_cute_kitten_christmas_pic_holiday_card-2569586499707804...

[nowheat]

New to Zazzle, so I'm not sure if it's normal or not, but of the 33 items I've created in my store, all showing on my "Store management" products page, only two show on the "public storefront" page. I'm beginning to worry that I'm doing something wrong, though I see that folks with established stores are saying their items are slow to appear. Any ideas?

[Shakenbake]

It's not you, it's the Z.

Indexing issues seem to be a recurring bug lately. They will show up, if they haven't yet, but its not going to be within 24 hours as before. It will be 5-10-?? days. But they will show up. Sometimes things work as they should and you will see your new items fairly quickly, in a day or 2 max, and sometimes less. Welcome to Zazzle tho! 

[nowheat]

Thanks! Good to know it's not me. Some are showing up, now, but whoo! took a long time!

[SocolikCardShop]

Thanks, Scott - of the 9 i posted, 7 appeared this morning, so thanks for that.  The following 2 are still missing:

256016357731337749 (posted 10/9)

256285490683814110 (posted 10/10)

appreciate your help!

Marcia S.

SocolikCardShop

[northwestphotos]

The site has not reindexed for the past couple of days now, since Oct 12. I have been trying to refresh some items and they are not showing up as such. Here is an item I made a couple days ago and has still not shown as been indexed.

https://www.zazzle.com/lavender_herb_blooms_floral_notebook-256890816054733435

[Anne]

Created on 10/9, still not showing:

https://www.zazzle.com/abstract_landscape_moon_wine_gift_box-256640815038030654

Thank you.

[WBartworks]

Analytics shows visitors to my site but Zazzle does not register this.  For example, someone looked at the following product on Oct. 13, but Zazzle tells me the product hasn't been looked at for a long time:  

Morkie Dog Oval Metal Ornament
by WBArtworks

[Shahrazad]

Same here

[CatsEyeViewGift]

Created 10/9 - not showing up in marketplace - https://www.zazzle.com/jenkins_christmas_elf_cute_kitten_christmas_pic_holiday_card-2569586499707804...

My products from 10/13 are not showing up yet either - but I know that's only been less than 2 days --so I won't add those.  I thought there were more from 10/9  -- but it was only this one product created that day.

[CatsEyeViewGift]

It's now 10/20 - this product is still not in the marketplace and I have not received any information. 

[Marcia]

I had a few products finally come in today, but I'm still missing 3 (out of 4) products created on 10/9. (BTW, other products, created afterwards, have show up already, but nothing else created 10/14 or later has.)

Any rate, I'm concerned about these 3 so if someone could take a look into them, that would be great. Thanks!
256637440731402302
256273152643242282
256104226906479409

[Marcia]

These 3 listed products above are STILL not in the mp. I made them on 10/9. Everything I made afterwards is now in the mp. What's the deal? Do I need to remake them? Can I please get a response??? 

[Shakenbake]

Will there be a permanent resolution to this rolling issue of delayed products in the MP or is a week+ for products to show up the new norm? Can someone from Z chime in here - at least give us some insight? Please?  

[kennethwfd]

Indeed, it is not knowing what is going on, or when the problem might be resolved which is frustrating, like those of us whose stores are stuck on a zrank of -1. Yesterday, I decided to check some of my recent listings and couldn't find anything

I'm beginning to wonder whether it is worth listing any more Christmas items as there are only about 5 weeks to go. I have been surprised that for the past two years I have made a sale on December 9th - the last one of the year.

[Anne]

Created on 10/9, still not showing:

https://www.zazzle.com/abstract_landscape_moon_wine_gift_box-256640815038030654

Getting desperate. What more is not being added to the market place? I don't have time to check all products every day and it seems like a LOT of products just get lost.
Thank you.

[CatsEyeViewGift]

 I started a topic on this days ago.  The topic was shut down the same day and I was requested to post in a different topic, which I did -- and I have still not received a response.  The product I noticed was also created on 10/9 (as Anne's was - see original poster) ... (note some of the products I created after this are showing up - I have not checked every product as they are not showing up in order which makes it difficult to keep up with)

Here is my text from both the other two posts:

Created 10/9 - not showing up in marketplace - https://www.zazzle.com/jenkins_christmas_elf_cute_kitten_christmas_pic_holiday_card-2569586499707804...

My products from 10/13 are not showing up yet either - but I know that's only been less than 2 days --so I won't add those.  I thought there were more from 10/9  -- but it was only this one product created that day. 

[GabiwArt]

I noticed both of them by accident. I hope there aren't many missing? 🙄 Both created 10/10.
163853675818464414
174520375967130484

[GabiwArt]

And this

256043893666173978
createt 10/8

[Anne]

The product I have submitted already several times as not appearing in the market place, is still nowhere to be found. And there is another one that seems to have "skipped" entering the market place, created on the 21st:

https://www.zazzle.com/string_lights_beach_party_welcome_pedestal_sign-256594294325016425

A product published after that does appear ... 

[Scott]

We're very sorry about the extended slowness with indexing. I will provide an update when one becomes available.

[Anne]

Thank you, Scott, much appreciated.

[Marcia]

FYI, my 3 missing products created 10/9 finally showed up today in the mp/public store. 16 days. But at least they're there now.

[Harmony]

Indexing for me is only up to products posted 22 Oct. So we are around 6 days behind (at least)

[MLeWallpapers]

I'm also having problems with products posted 10/23 and later.

[PetStar]

Products for me haven't shown up since 10/23 😔

[CrazyMermaid]

Nothing past 10/23 for me too. Seems like we are down to once a week at most these days. I really hope it doesn't get any worse. 

[klstock]

Nothing for me for over a week. This issue really needs to get fixed - if people can't see it they can't buy it. 

[Marcia]

Same here. Please fix this already! I've given up on making any new holiday products at this point, since it'll be too late by the time they've finally hit the marketplace.

[Shahrazad]

Same here

[Cat]

Me too.

[WHS_Designs]

indexing is spotty ... missing all 4 products created on 10/24/2022, 7 of 9 products created on 10/25/2022, 8 of 16 products created on 10/26/2022, and all 22 products created from 10/27/2022 and onwards.