Product Insights has been down for a few days now.

Steph
New Contributor III

Is anyone else experiencing this issue?

6 REPLIES 6

SheaPrints
Contributor III

Yes, mine have too! My view count stopped registering around April 27th when I look at the last 30 days in the dropdown.

My Collection stats are also not working!

Mark
Moderator
Moderator

Hey @Steph and @SheaPrints,

Thank you for flagging this. I reported the issue to the team and I will let you know when there is an update.

- Mark

Steph
New Contributor III

Hi Mark,

Do you have any updates on this? It’s still not working.

Thank you!

 

Hi @Steph,

I'm sorry to hear that you are experiencing an issue here. We are aware of this behavior but don't have an update to share at this time. I have noted your feedback however and we will review it.

Thank you for your patience!

Pádraig

AnnasPrint
New Contributor II

Yes, same for me. I do see the view count but when I open the insight there is no more information.