$5.71 x 1.96% = your missing $0.11
You're correct, of course -- and illustrate perfectly why I use Excel. 😂 Too late to edit my post, so it stands for now.
I've never understood the Secondary Content situation, but this could have been what happened here.
Good guess! I forget about that b/c I shut down "Edit this Design" when Secondary Content reductions started. None of my new Products have been editable since then (except for the occasional mistake on my part). We shouldn't be paying other Designers for their work out of our Royalties. That's not negotiable for me. 🤷
I do understand it though -- the Royalty Rate is recalculated and reduced on sales which incur a Secondary Content reduction. It sticks out like a sore thumb in Earnings, when we have all Products set to the same rate. I have that Product set to 22.6% and the report shows it at 22.6%, so that shouldn't be it. That said, I was allowed into the Design Tool when I got stuck testing a new interface a couple weeks ago. 🤔 I sent an email to Support with a link, but they're asking me for a link again, so no answer.
Do you remember what year that started? My prior Designs would be open to it. In this case, the background is the reason someone would buy the Product, though it's not out of the question, if the Product Publish Date is pre-that.
ETA: I think Secondary was rolled out with Create, and that would be December 2019, per this news release: https://www.zazzle.ca/about/press/releases?pr=1449335. Product Published in 2018, so possible. Royalty Rate reduction not there, so I guess we'll see what Zazzle says.
