Having difficulty changing royalties before the 20th

[Zorinda]

I’ve been trying to change royalties before the 20th and Zazzle’s system seems to be providing nothing but resistance. I’ve been changing the % 204 at a time, clicking on “done” and the page just sits there.  I don’t think it’s my internet connection as other sites are working completely normally.  I’ve tested changing royalties using Safari and Firefox and have the same issue.  Given that we can only make changes once a month combined with all of the ongoing royalty change issues reported a few weeks ago where royalty changes weren’t sticking and didn’t go through, this is again troubling and aggravating.

Anyone else having royalty change issues?

[jophb]

Are you trying today? Or before the 15th? I did change my digital on the 13th, and those actually already took effect. 

[ColsCreations]

If you're changing that many at a time, would it maybe not be easier just to change your default royalty and check the box to apply the new % to existing products as well?

At any rate, there are couple of products where the royalty is fixed at 5 or 10%. Value phone cases, espadrilles, and some of the now-discontinued face masks come to mind. If any such products are included in a group select to change to an amount above what is allowed for that product, it won't work. There's usually a little pop-up error message saying something like "the max royalty you can set is 10%" with no other explanation that that applies to only the one product type that was in the group. Is it possible that is your issue but you're not getting the pop-up error to due to a blocker of some sort?