Insitu images on The Thor Copper Vacuum Insulated 22oz

Melissa_Patton
New Contributor III

Several views don’t show the placed design in a visible position. It’s placed properly in the design area. Of all the product images, only one shows the actual design. This product was a transfer from playing cards.
https://www.zazzle.com/stylish_black_white_monogram_water_bottle-256966032565321426


IMG_7618.jpeg

IMG_7615.jpegIMG_7617.jpeg

 

- Feel free to promote my products. Let’s both make money while creating happy customers. Stores - Holidayday Design | Sweetsham Food Art
1 ACCEPTED SOLUTION

Pádraig
Moderator
Moderator

Hi @Melissa_Patton,

Thanks for sharing this with us. I sent it to our Team now so we will investigate this further for you to see if we can correct the issue.

Thank you for your patience!

Pádraig

View solution in original post

4 REPLIES 4

Pádraig
Moderator
Moderator

Hi @Melissa_Patton,

Thanks for sharing this with us. I sent it to our Team now so we will investigate this further for you to see if we can correct the issue.

Thank you for your patience!

Pádraig

Harmony
Valued Contributor

i do believe this was also reported by a number of people immediately upon the launching of this product several months ago

Sara_H
Honored Contributor III

@Harmony Yes - it was reported back in '22 in the feedback thread https://community.zazzle.com/t5/general-zazzle-discussion/feedback-for-new-product-launch-thor-amp-c...

@Melissa_Patton if you put your artwork on the full background layer rather than the front/back layers - you can utilize the insitus that way rather than waiting for a fix

Thank you for that answer! I just made a version on the background and everything looks right.

- Feel free to promote my products. Let’s both make money while creating happy customers. Stores - Holidayday Design | Sweetsham Food Art