Is the site doing maintenance or is something wrong?

MaggieA
New Contributor III

I cannot access the Zazzle site properly, page source refers to "status code 503" (the server is currently unable to handle the incoming requests).

If this is maintenance, could it be posted an alert here in the forums about it in advance?

10 REPLIES 10

Thunes_Designs
New Contributor III

I can access the page itself, but I can’t make any changes. The links don’t work, I can’t edit a product, the "personalize this template" option doesn’t work, and the drop-down tabs (to sort by last sold, last viewed, etc.) aren’t functioning. I’m also unable to reply to customers on the chat.

I'm having the exact same issue.

Pasindu
New Contributor III

I have same issue.

Thunes_Designs
New Contributor III

Zazzle is working for some people. I’ve tried restarting my PC and using two different browsers without any results. iOS devices aren’t working either

LMGildersleeve
Valued Contributor III

No doubt Z is working on something behind the scenes. I can usually tell this is happening when I start seeing other designers products in my Saved Designs tab.

Tabiy
New Contributor

Mine to I can’t access my profile page can’t see my earrings and my store too

Jadendreamer13
Valued Contributor III

This happened to me a couple of days ago. I cleared my browser cache, and that solved the problem (at least for me).

Tried that, didn’t work! 

Yesterday, everything suddenly stopped working, and then I couldn't even access the site, but it sorted itself out after a while. However, when I searched for reports of problems, I noticed that I could still access the zazzle.co.uk site. It was only the zazzle.com site that had the problem for me!

I had the same thing happen yesterday.  Couldn't access anything but the the forums.  Everything else (my profile, store backend, and such) was giving me an error page.  It eventually cleared up. When it happened I was able to check the forums and nobody had mentioned it so I thought it might have been a just me kind of thing....But apparently not.