Is there a lag in sales in royalty history?

[wpl]

Hello

I see sale notifications but sales are not showing in royalty history since 11:34 am, is there a lag? Is anyone else also experiencing this?

Thank You

❤️

[VivianD117]

Yes.

[Sq]

Yes, same here.

[Bebops]

Same problem here.

[Sandy]

Your link just leads back to this thread 😕

[LMGildersleeve]

This is not a solution @wpl Please don't mark it as such because the Tech team will think it is resolved.

It's the 19th and still is happening.

[wpl]

Yes you are right, I unchecked it.

Thank You

[mailexdesigns]

I'm experiencing the same

[kimmpossible]

Same here.

[Zorinda]

Yep.

[Suztango]

The updates to Royalty History has stopped working for me since 17th October. I have sales but they are not appearing.

[plumb4me]

Yes, same here.

[Harmony]

hasn't updated since yesterday afternoon

[ShadoWind]

same my last two sales are not showing up

[adrian3008]

Same here.

[redbook]

The royalty history report hasn't updated since yesterday morning (10/18).

[GabiwArt]

Same here.

[springdale]

Same

[Melissa_Patton]

Yes

[Angelandspot]

Yes.  I just got notifications via the bell that I made sales last night and today but then they are not appearing as sales in the royalty report.

[AWESOMA]

same here

[DeannaB]

same here

[Jermolinaart]

Same here

[heartlocked]

Same

[HoneyBlossomA]

Our Royalty History has not updated since 10:30am yesterday.

[PetStar]

Same

[leamelissa]

Same 

[Harmony]

If you go to 'royalty by product' instead of royalty history you can see the sales by individual date. 

Its something anyway...

[GraphicAllusion]

I came here to ask about the same thing! So, (obviously) happening to me, too.

[mylittleeden]

Yes same here, hopefully the glitch will get sorted soon. I am still seeing sales via the bell icon. So that at least is some comfort 😃 Have a great day!

🤞Hopefully Zazzle will sort out the glitch and it will get sorted soon! 💞

[WHS_Designs]

FYI, my Royalty History just got updated with the sales from yesterday and today.

thanks Zazzle!

[kashmier]

Similar problem since late yesterday. I am not sure that any of the amounts in the account area are going up other than the royalty products which is showing sales. On the plus side ( depending how you look at it ) pinks are being deducted properly. 🙂

[Zorinda · Accepted solution]

Mine started updating a little while ago.  Seems. Like the problem is fixed (for now). 🤞🏻

[WHS_Designs]

Looks like the Royalty History isn't updating again.
Had a sale from 10:15 this morning that still hasn't posted to the Royalty History reports after more than an hour.

Earnings & Transactions and Royalty by Product reports have been updated correctly, though.