Last Viewed Date Not Updating

Jadendreamer13
Valued Contributor III

Here we go again. My Last Viewed Date has not updated in two days. Is anyone else experiencing the same problem?

97 REPLIES 97

Marcia
Valued Contributor III

Working again. For now.

zaralla
Contributor II

I have always got paid even with the glitches

Harmony
Valued Contributor

Last viewed date has not updated since yesterday afternoon

Marcia
Valued Contributor III

Yup, not working again for me since last night.

Same here

ccswitzer
New Contributor III

Yep it's been 2 days for me. I see my sales accurately though.

Boki
Contributor III

Same again, 3 days...

Wildart
Valued Contributor

Just twigged to it this morning... EVERY time they make new changes /additions to the site, the last view goes down!! mst be connected to everything else 🙂 🙂 🙂

Visual artist,papercraft novice,handcrafts enthusiast.

Jadendreamer13
Valued Contributor III

It’s Monday, Jan 22, and my Last Viewed information has not updated in 3 days.

Laurentia
New Contributor III

Here we go again. My Last Viewed Date has not updated in 3 days. 

Same with me

Carthage_Kitten
New Contributor III

I'm pretty new to Zazzle, but getting a bit tired of this. I am thinking to cut my losses and try again on a different platform. 2190 linkovers and not one sale, can't see the performance of my designs. Some designs not showing in store front and who knows what other problems. I already stopped uploading new products about a week ago. Too much work for such little results.

mgdesigns
Contributor II

I have the same problem. Last viewed and last sold is not 4 days ago but it's impossible because I get daily sales. I've also noticed for some time the views on the products might be off. Even if I check a product from another computer and ip, it still shows the same number so it might be a general problem?

NPL
Contributor III

@Scott Same here, last views are from 4 days ago, sales from 5 days ago. I did made daily sales, so something is off...

PetalsPalette
New Contributor III

Mine was the same. It's the 4th day now the Last Viewed Date have not been been updating even though I have daily sales. Even my new items isn't showing up in the marketplace after waiting at least 2 days. I hope this issue is only a temporary thing.

I have just tried optimizing some of my items (like changing the tags etc.) to test if it would help in any way. Let's see what happens next.

Fiona
Moderator
Moderator

Hey all,

Sorry for any inconvenience here. I will flag this with the team now.

-Fiona👨‍💻

Stargazer
New Contributor III

Hidden products not updating. The same glitch again and again.

Scott
Community Manager
Community Manager

Locking this discussion since it's mostly old. Engineering is aware of the backend stats not updating.

https://community.zazzle.com/t5/technical-issues/last-viewed-dates-not-updating/m-p/129103