Last Viewed Date not updating

Harmony
Valued Contributor

Backend sort by last viewed date has not updated properly for me since 2-3 days ago

30 REPLIES 30

Argyleimp
New Contributor III

I am having problems with "last viewed date" taking a long time to register,.  It's gotten worse over the last several days.  This morning, my last views are "2 days ago".  I'm quite certain this is inaccurate, as I have daily views.

I'm having the same issue: views not updating.

zazzcab
New Contributor II

I am having the same issue.  Now new last views for past 2 days.

Marcia
Valued Contributor III

Same thing here. Views did update yesterday, but not today. And they should have by now.

WittyBetty
Contributor II

Finally some sort of technical issue we are familiar with. Don't worry everyone, it'll take a few days/weeks/months, and everything will be back to normal.

Boki
Contributor III

I have the same problem, again, ... 😞

Jadendreamer13
Valued Contributor III

I’m having the same issue. My Last Viewed display has not changed for the last 2 days.

Soraya_Shan
New Contributor III

Yes, same problem here...

idraw
Honored Contributor

Same issue for me.

zazzcab
New Contributor II

Has Zazzle responded to anyone about the views not updating?

Scott
Community Manager
Community Manager

I checked a few accounts and the Last Viewed Date showed "1 day ago" for the most recently viewed products. We'll keep an eye on this.

Marcia
Valued Contributor III

Yes, but if I look in the backend of my store from "newest to oldest", most of my views are still not updated at all, or what was once last viewed "3 days ago" is now "2 days" or "1 day ago". I know this is not correct because I clicked on those products yesterday. As well as the day before. And the day before that. So if this was working correctly, my newer created products would have shown last viewed as "1 day" ago. (1 that I created on 5/14 is still showing "never" for any views.)

Sine yesterday views have been updating...seems to be working properly again.

Marcia
Valued Contributor III

Yes, since very late last night things seem to have caught up & it's working for me as well. Hope it stays that way!

Harmony
Valued Contributor

'last 24 hours' does not work. I only get things labelled as 1 day ago or longer.

Argyleimp
New Contributor III

"last 24 hours" has been broken for weeks.  They used to show up with only a couple of hours delay.  Now the delay is about 22 hours.  Makes the "last 24 hours" completely useless.

Harmony
Valued Contributor

This issue is occurring again... once again on a weekend

Marcia
Valued Contributor III

Yup, not working again for me, either, since sometime yesterday.

Jadendreamer13
Valued Contributor III

I am having the same issue again.

Boki
Contributor III

I don't have the last 3 days of showing "Last viewed date". I hope it will be fixed soon, it looks like the work is standing still ... 😞

idraw
Honored Contributor

Add me to the list ,been 4 days.

UlyssePixel
Contributor

Same for me, last view is 3 days ago.

northwestphotos
Valued Contributor

Yes, I noticed it as well today.

Jadendreamer13
Valued Contributor III

This happened to me before, and this weekend it’s happening again. Now, it could be possible that I actually didn’t have any product views, but it’s not likely.

Marcia
Valued Contributor III

BTW, views not updating again, just in time for the long weekend. Should have updated from yesterday, by now. 😬

Jadendreamer13
Valued Contributor III

Same here. Views not updating again.

Harmony
Valued Contributor

same problem here

Scott
Community Manager
Community Manager

Looks like this issue has cleared up. If you're still experiencing this issue please let us know

Boki
Contributor III

 .

Scott
Community Manager
Community Manager