last viewed date stopped updating

[Harmony]

4/14. There is no way i have gone an entire day with no products viewed in the last 24 hours

[Digitalbcon]

Views haven’t been working correctly for a very long time.  Right now they’re all like 24 hours behind.  That’s about par for the course now.

[Caprice]

I am noticing products showing as recently viewed (based on sort "last viewed date") not having the viewed date updated as well.  What, if anything, does this mean for products that get hidden because of no views in a year (or whatever the threshhold is)?  

[idraw]

@Caprice  That is a great question, hope you get an answer some time soon.

[Anne]

Same here. Even products that have been sold without being viewed.

[Mark]

Hi all,

Sorry for the delay with this one.

I have flagged this with the team now and will update you when possible.

[Harmony]

26 Apr- last viewed date is not updating. Last updated listed as 2 days ago, some scattered products form one day ago, nothing for last 24 hours

[idraw]

26 Apr- (Same as Harmony) Last updated listed as 2 days ago, some scattered products form one day ago
@Mark  The other thread was locked by Scott, referred to this post. Please when you lock a thread and refer, carry over the posts from that thread, thank you. Otherwise it makes it necessary to post again what I said in my other post in this thread.

[Marcia]

Any update on this? Also, last sold is not working very well. When sorted, some of yesterday's sales there, others not.

[Donna]

It's been over a week for me and all new things I add has 0 views even though I clicked to view. This is happening on all of my stores. 

[northwestphotos]

All my newly published items for the past few week have 0 views as well!

[SharonCullars]

when will this be fixed?

[SharonCullars]

my last views were 6 days ago.

[MisseyNC]

My last views were 8 days ago...Mine isn't working either.

[DonnaSiggy]

Same here, no views for at least 7 days.

[Fiona]

Hello all,

Please refer to Scott's thread on this here:

https://community.zazzle.com/t5/technical-issues/last-viewed-date-not-updating-may-2023/m-p/83841

-Fiona