Last Viewed Dates Not Updating

[ulysses]

Currently, my shops show no view dates for three days, which must, I hope, be a technical issue. For example:

https://www.zazzle.com/store/partygames/products?st=LastViewedDate

https://www.zazzle.com/store/scholarshop/products?st=LastViewedDate

https://www.zazzle.com/store/ebbies/products?st=LastViewedDate

[Wolfegrl1]

Still an issue here. 

[AlyssaErnst]

Going on 6 days for me. 👎🏻

[Perelandrian]

This has been the 7th day for me. Although I've uploaded close to 50 in the past week, nothing is showing from Jan 19 on. My stats were 6 days old too, although I just checked and there's now 10 of those 50 new products showing as viewed one day ago (?????) I revamped my categories a few days ago and now most of the items are stuck in limbo so I cannot delete the old categories, but they are also not in the new ones either. This is very tiresome. 

[Bailamor]

Seems to be working now again?

But all the hidden views from the past 6 days are not going to show up, now nor in the future, right?

[Perelandrian]

It's now showing my views from 1,2,3,4 days ago, so it seems to be almost back to normal.

[sanainvi]

But for me , views are updating but for some of te products and it seems like that products aren't on marketplace either 

[PetalsPalette]

Same here. My new products aren't showing up on marketplace. So I am not sure if I should continue posting new stuff, or should I wait till everything is back to normal? I was also thinking, maybe these new products would eventually show up in the marketplace when things are fixed? Gosh, I am still unsure if I should ignore all these issues and just continue posting. What a dilemma.

[sanainvi]

Yeah ... Things are quite off these past few days .. I am new on zazzle , So ,getting more confused rn . Wishing things will be alright soon

[sanainvi]

Are You Guyz.. Getting any sales these days ? Like i Guess my sales get effected somehow ... Not know whether it's bcz of current issue... as now i can't check current views on my products

[PetalsPalette]

Mine stopped for like a day, then today sales again. However, the items sold are older products and not my new stuff. 

[sanainvi]

Thanks for your reply😊

[Anne]

This seems to be working again (for now at least) ...
Thanks!

[Marcia]

Not really working for me still. Some views have updated, others not at all. And not in any order, either.

[Kate3]

Same here 😞

[Wildart]

Seems to be all fixed now, thank you team..

[Marcia]

@Wildart no, not fixed for everyone.

[Zorinda]

“Last Viewed” looked fixed late yesterday, Friday 1/26.  However, as of Saturday, 1/27 it seems to have died again.  At 736pm Eastern time it hasn’t updated all day.  Everything still says “1 day ago”.  Just as Zazzle fixed the latest leaks in the boat, more leaks spring open.   And it’s the weekend where no one is likely around with a pail to bail.  Not exactly confidence inducing.

[DBCartoons]

Love the expression, "no one is likely around with a pail to bail."

[Harmony]

caught up for the past few days. But no indexing for today

[Scott · Accepted solution]

Product statistics (Last Viewed Date, Last Sold Date, etc) should be fixed now.

[Sara_H]

Is it still catching up? PID 256914999448593458 last sold date 1/28 but last viewed 6 months ago? (unless it was in their basket for 6 months?) Thanks!

[sanainvi]

Yeah , Product statistics seemed to be fixed now . But as for newly products not appearing in marketplace is still the same.

[Kate3]

Exactly!

[Boki]

Again last viewed dates for 2-3 days not working,...