Last viewed stats stopped working again 4-3-2025

[kills]

my have not updated in a few days again 

[Jadendreamer13]

My views haven’t updated in four days.

[northwestphotos]

Same here!

[Pasindu]

Same here. since April 1st

[WDArt]

Same here - 5 days ago now.

I've also noticed that the notifications are not consistent. As an example, I get notifications when my uploaded videos are ready to post or when I create a new collection. However, I seem to get these less these randomly. I have no way of knowing what else is missing, but from my own activities, it is definitely less than 75% of the time.

Please advise. Thank you.

[TriciaS]

Same here.

[Jadendreamer13]

This is a frequent and continuing issue. It makes me wonder if Zazzle keeps putting bandaids on the issue instead of working to resolve the root of the problem. This situation is particularly bothersome to me because I can’t see how my products are performing in the marketplace and, thus, plan my next business moves.

An admin popped into the forum 3-4 days ago and told us that the problem was resolved, and after indexing that night, all would be well. But it isn’t, and once again we’re hearing crickets.

[Laura]

"I can’t see how my products are performing in the marketplace" - Right, and how many products that were viewed during these time frames needed those views to not require optimization?

[Jadendreamer13]

Good point.

[Flanerie66]

Same here!

[ccswitzer]

5 days for me now.

[Deseades]

mine stopped updating 6 days ago

[ana_garza]

same for me, a week now not working

[Lea]

It looks like a few "in last 24 hours" have made there way to the top of the heap. And just a few "1 day ago" and 2 and 3. Definitely not all the way fixed.
But now my earnings history is not updating. My number of sales has increased and I'm seeing it in my notifications but they're not showing up in my royalties history. Is anyone else seeing this tonight?

[Marcia]

@Lea yup, just made a new post about it.

[Lea]

Thanks! I feel like I'm always one step behind around here!

[Marcia]

@Lea lol I think we just posted about this at exactly the same time! 😉

[WDArt]

I experienced the opposite. I made a sale (thank you to whoever the buyer is!) that showed up in my sales history, but did not receive any notification of it. I checked the backend "Last Sold Date" report and it showed up there. 

[WDArt]

The "Last Viewed Date" report is back on for me.  I can now see views from "within last 24 hours." Thank you to whoever did whatever to make this work @zazzle!

[kills]

MY VIEWS STARTED UP AGAIN TODAY