Log in issues

AlyssaErnst
Contributor

As of this morning I can no longer log in on my phone using my facebook account. It's not even available as an option any more. Will this be fixed? (I only want to change/re-set my log in info as a last resort.)

Thanks, 

Alyssa

5 REPLIES 5

aklawrence
New Contributor II

I am seeing this issue as well. While the options to login using an email address, Google, or Apple are still available, the Facebook login button no longer exists.

Is this a temporary technical glitch? Or is this a feature roll-out that was rolled out without any prior notification to any users, so they could have safely migrated their accounts to another login option? Also, is there a self-service option for users to migrate their account from only using the Facebook login option, to an email+password login?

Fharryn
New Contributor III

Yeah, I just ran into this problem as well. I think I recall this happening several years ago and it took a bit of time to fix.

AlyssaErnst
Contributor

I hope it gets fixed. The password/log in I used to use stopped working randomly a few months back, but I was still able to log in using my FB account. Now without that option I'm kind of stuck and can't check my account on my phone.

ameliacarrie
Contributor II

Happened to me, but, found a work around. If your still logged in to this forum and can post, just click on the Zazzle link at the top of the page.

I'm logged into the forum on my computer...My computer it's fine because it automatically remembers my password, but not on my phone. That's why I was using my FB log in to view Zazzle on my phone.