Missing latest reviews

[blushroses]

Missing latest reviews in my shop...

[Marcia]

Same here, I just happened to check. My latest review is now 9/30/21. I just got a new review yesterday (4/17), even, which has disappeared. The previous one was on 4/11. I've been rather diligent by taking screen snaps of each of them. There are 44 missing. I would really like them back. They were mostly all very positive. 

[WHS_Designs]

likewise ... one store has lost 99% of its reviews.

however, when I check on the Home tab of my member profile, all the reviews are there (more or less, that is, discounting the non-U.S. domain reviews, which show up under their respective domains instead).

[CrazyMermaid]

LOL I am reliving 2020 again. It took me awhile to realize why I had so many face mask reviews today!

[Marcia]

Exactly – same as @WHS_Designs. When I view them under my own name, there are 72 reviews, under my store name there are 15.

[Scott]

Engineering is aware. We hope to have them back very soon.

[Harmony]

for me everything after Jul 2022 is missing

[zaralla]

wow!

[Zizzago]

Lots of missing reviews, the last one showing is July 12, 2022 😞

[Digitalbcon]

Any updates on this?  It's been a long time and still nearly all my reviews are missing!

[chessie]

Hello i have the same problem however mine have only disappeared in the last week --- being May 2023 ( i have one review from 20021).  I like to use them for product promotion. 

[epicdesigns]

It's been over a month, should we assume these are gone forever?

[Scott]

Please see my post above.

The reason why we don't provide ETA for fixes is because we have a limited number of resources to do a lot of different things. This issue is being treated as a bug, and we do hope to have it fixed soon.

[epicdesigns]

Thanks, Scott. Zazzle is usually so fast with fixes that I was just wondering. Very unlike other PODs where things will sit wrong forever....

[zaralla]

Oh this is sad. I just got one not long ago and its gone already