Newly-migrated collections not appearing in storefront
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06-26-2024 12:29 PM
Hello,
I returned to Zazzle last month after a year-ish long hiatus, and finally got around to migrating my old collections at the beginning of the month.
The problem is that not all of my newly-migrated collections appear in my store. Both in the storefront and on the back end, I can only see three collections. However, the other collections still do exist. When I create a new product I can still put it into the collections which don't appear in the storefront. And the collections are visible under my profile.
The collections are all assigned to the correct store, so I know that's not the issue, AND in the 'collection channels' menu they are all enabled under stores with the correct store checked off. At this point I'm guessing there's a technical issue, and I'd appreciate any assistance!
The collections which don't appear in the storefront are:
- https://www.zazzle.com/collections/cheerful_yellow_sunflower_with_a_bee-119785199400421645
- https://www.zazzle.com/collections/elegant_pink_zinnia-119234235887168000
- https://www.zazzle.com/collections/bold_purple_clematis-119491032182887613
- https://www.zazzle.com/collections/glowing_pink_hollyhock-119858230030668539
- https://www.zazzle.com/collections/pink_purple_chrysanthemums_with_raindrops-119355883608766256
Thank you!
Rebecca
I love learning from this amazing, supportive community! Feel free to visit my stores: Becca's Blossoms & Kiddush Kids
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06-27-2024 05:41 AM
Hey Becca,
Which store do you want them assigned to please? I see you have 3 stores.
-Fiona😊
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06-27-2024 02:31 PM
This one, please: https://www.zazzle.com/store/beccas_blossoms
Thank you for your help!
I love learning from this amazing, supportive community! Feel free to visit my stores: Becca's Blossoms & Kiddush Kids
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06-28-2024 04:56 AM
I've fixed this for you now! 🌻
-Fiona
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11-23-2024 08:43 AM
Hi Fiona-
I have the same problem as Becca, I think. About 30 of my collections that are set to my store (Three_Generations) show up in my profile list of collections but not the store list of collections. Is there a way to migrate them over? Here are 2 examples:
https://www.zazzle.com/pd/editcollection?id=119920622418023936
https://www.zazzle.com/pd/editcollection?id=119672566679452879
Any way for me to fix this? Thanks!
Allison
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11-23-2024 01:17 PM
in edit collection go to the Your Stores tab and make sure there is a checkmark next to the store you want it to appear in.
Submit to save and they should appear in your other store.
If you wanted more work for yourself - recreate them for the correct store
I'd go with the first option personally
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11-23-2024 03:52 PM
Lol! That did the trick. Thanks so much!

