No access to the replace product button

BeautBotanical
Contributor

I don't seem to have access to the replace product button. 

If I select and enter a pre-existing design, edit it with text or a new image and then click done, the only options I have are 'edit design' or 'sell it'. 

Please advise,

Thanks,

1 ACCEPTED SOLUTION

BeautBotanical
Contributor

RESOLVED: I have access now, thank you

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14 REPLIES 14

BeautBotanical
Contributor

RESOLVED: I have access now, thank you

Barbara
Esteemed Contributor

How did you gain access to replace product? I've looked all over the place but don't see it.

I didn't change anything and it just appeared as an option this morning. I assume it's just slowly rolling out to all Zazzle designers ? When you have access the 'replace product' button appears next to the 'edit design' and 'sell it' once you edit a pre-existing design and click done. 

PenguinPower
Valued Contributor III

Just so you aren't wondering if you are the only one... I still have no access either... 

Barbara
Esteemed Contributor

Thank you. I no longer feel like the last kid to be picked for a team.

Colorwash's Home

Barbara
Esteemed Contributor

I gained access, made a simple change on a mug that needed a text template, submitted it, and the very next day, the gray under-review overlay was gone but the text template was missing as if I'd never done any work. I just tried to redo it, but the "replace" button is gone. I guess I was allowed only a day in which to try it out. It's too bad. That mug really, really needed some text on it. I'd make it over again, but it already had a sale.

Colorwash's Home

plumb4me
Valued Contributor

You will not be able to add a text template, add a new image template or add any templates (you can only change templates, if you already had a template on the product) or you will not be able to replace any design elements and make it basically look like a new product.

I posted awhile back, all the things you can and cannot do with the "replace product", https://community.zazzle.com/t5/ask-a-question/deleting-saved-designs/m-p/101690/highlight/true#M826...

Thank you very much, as i understand i need to recreate new ones with template objects. As for those listings do I have to delete them or hide? can you give me any advice. (where i forgot activate temp. obj. button)

Thnaks again,

plumb4me
Valued Contributor

If I have a product with no sales and a small amount of views, I will delete that product and (make a new product, with the template). I never delete any products with sales.

Thank you for your help. 

plumb4me
Valued Contributor

You're welcome.

Tessa
New Contributor III

I still don't have access 😢
Would love to make a few edits!

Same! 

tsikona
Contributor

can you hepl me how to get replace tool access, as i found some of my designs need to update, but I can’t do this. thanks in advance

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