No "Replace Product" button after making change.

AudreyJeanne
Contributor

I've never had an issue with the replace product button, but found an error on a product that sold this morning - the photo wasn't a template.  I made that correction and changed the fonts to update and there is no option to replace or even sell the item.

I even recreated it on a fresh invitation/card and the had the same result.  Am I missing something as to the reason this might be happening?  HELP!  

Audrey

1 ACCEPTED SOLUTION

AudreyJeanne
Contributor

THANK YOU!  That worked.  It was showing the Zazzle bar code, so I didn't even look at that.  Appreciate your quick response 😍  Audrey

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2 REPLIES 2

Cat
Honored Contributor III

I sometimes have the problem (on cards) if the attribution is turned off - it won't let you submit changes for approval unless you turn it back on. It's a real pain because you have to remember that you've submitted the changes and keep going back to check if they've been accepted, and then once they have you can turn the attribution off again.

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Cat @ ZB Designs

AudreyJeanne
Contributor

THANK YOU!  That worked.  It was showing the Zazzle bar code, so I didn't even look at that.  Appreciate your quick response 😍  Audrey