Notification Bell has disappeared?
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05-27-2023 12:07 PM
Notification has disappeared,
is this a glitch?
Thanks
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05-27-2023 12:21 PM
@CreativeLeahG mine has disappeared too. (briefly came back April then went away again) I reported it 10th May but not had any feedback as to whether it'll ever get fixed. Could be something about being in the UK? Who knows.
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05-28-2023 08:42 PM
It's not a non-U.S. domain thing, as I lost my notifications bell for a while and I'm based in Canada, and @Barbara also lost hers around the same time and she got hers back a while before I did.
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05-29-2023 02:24 AM
😘I miss my bell 🔔
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05-29-2023 12:07 PM
@Sara_H
I hear ya. It's like missing your personal cheerleader! Also helps you keep on top of the products to be optimized. 😉
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05-29-2023 12:47 PM
@WHS_Designs I know. Didn't realize how much I needed to know about optimization until I find that half my halloween stuff is hidden. 🤣😂🤣
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05-29-2023 12:56 PM
@Sara_H honestly, I ignored the optimization notifications until fairly recently. it wasn't a good move on my part! 😅
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05-29-2023 12:55 PM
@Sara_H
it's too bad we can't see the link for notifications, in the way we can see chats (as zazzle.com/chat) or the shopping cart (as zazzle.com/co/cart) ... at least, there would be a workaround (of sorts). maybe javascript is being used for the notifications bell?
I tried looking at the page source, but it's unresponsive at the moment. 😞
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05-29-2023 01:38 PM - edited 05-29-2023 01:39 PM
@Sara_H
I'm going out on a limb here, and I'm not sure if you can check this out on your end, but when I view the page source for zazzle.com (by hitting Ctrl + U keys together), on line 450** (a hideously long piece of coding), I find that there's part of it that reads
OnsiteNotifications.Enabled":{"value":true,"success":true},
see if the value and success are true for you? (mind you, there are 11 instances of notifications, so I'm just throwing darts on the board, but give it a try anyway).
**(to shortcut the process of manually finding OnsiteNotifications, hit Ctrl + F and key in OnsiteNotifications)
ETA: you may have to change the domain to zazzle.co.uk if the OnsiteNotifications.Enabled values are both true.
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05-29-2023 02:52 PM - edited 05-29-2023 02:52 PM
@WHS_Designs When I'm logged on the .com - www|OnsiteNotifications.Enabled":{"value":true,"success":true}
Logged on the .uk - "www|OnsiteNotifications.Enabled":{"value":false,"success":true}
so we have a false on the uk -but I still don't see them on the .com
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05-29-2023 02:57 PM
@Sara_H hmmm ... that false value is rather interesting.
can you log out of the U.K. domain and log in only to the U.S. domain and tell me if the notifications bell icon is still missing from the U.S. domain? (chances are it will still be absent regardless of the domain), but give it a try anyway.
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05-29-2023 03:07 PM
@WHS_Designs logged out of uk (I only go on there to check my changes to titles/tags have been successful - 90% of the time it hasn't)
Bell still missing from .com
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05-29-2023 03:13 PM
@Sara_H
my theory is that it only takes one instance of a false value on a single domain to render the notifications bell icon nonexistent across all domains (note: I have some crazy theories). 😉
so now maybe would be a good time to advise the Zazzle Tech team that your UK domain has a value of false on OnsiteNotifications.Enabled that should be corrected?
OnsiteNotifications.Enabled":{"value":false,"success":true},
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05-29-2023 03:17 PM
@WHS_Designs Hopefully the Tech Team are reading this thread and have seen it and will fix it
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05-29-2023 03:19 PM
@Sara_H
my fingers are crossed ... for you and everyone else who is missing the notifications bell icon!
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05-29-2023 03:24 PM
@WHS_Designs 😘 thanks
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05-29-2023 04:44 PM
@Sara_H
uh oh ... I just logged into the zazzle.ca domain
and I get the same "www|OnsiteNotifications.Enabled":{"value":false,"success":true} as you've gotten on the U.K. domain. 😞 (my U.S. domain shows true enabled for value and success).
so unless there's someplace else in the coding that notifications are turned on, we're back to square one. arggh.
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05-29-2023 05:09 PM
@WHS_Designs nooooo. But you've still got the bell though on the .com?
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05-29-2023 05:33 PM
@Sara_H oh yes. I have had the notifications bell back on the U.S. domain for a while now.
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05-28-2023 11:45 AM
Mine has never worked. I have never received any notification from sales or favorites, even though I have all the options turned on.
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06-15-2023 09:06 AM
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06-16-2023 08:08 AM
Mine is gone too :((
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06-19-2023 09:42 AM
@Scott is there any update on this?
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06-22-2023 05:43 PM
Mine's disappeared now too! Would really, REALLY like it back thanks. Now I have no way (no convenient way that is) of knowing if something needs optimizing, and I'm not getting notifications of sales or people liking my products. 😕
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06-23-2023 04:18 PM
Same. I hope it comes back. 🙂
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06-27-2023 10:47 AM
Missing my bell too...any word on this?
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06-27-2023 10:37 PM
Should be fixed now.
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06-28-2023 08:20 AM
It's fixed! Thanks Scott 😃
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07-13-2023 12:48 AM
Hi, I'm not sure if it's ok for me to put a comment on here or if I should start a new post so apologies if I've done the wrong thing! My Notification bell is visible on zazzle.com but if I log in to zazzle.co.uk (I am UK-based) it's missing. I usually use the .com domain for everything and find that I tend to receive notifications on there if I make a sale but very rarely get notifications about anything else - I follow around 50 stores and would think that I'd get some notifications about new collections from other creators once in a while.

