Other Designers' products appearing in my "Saved Designs"

A_New_View
Valued Contributor

Hi. This morning, I noticed a product that wasn't mine in among my saved designs. I thought that was odd, shrugged it off, then continued with my work. I decided to wait awhile, hoping it would go away the same way it had appeared. Sometime later, two more products appeared, each from a different designer. This is a screenshot of my saved designs. I have circled the ones that do not belong to me.

A_New_View_0-1737058861318.png

 

4 REPLIES 4

PenguinPower
Valued Contributor III

Did you by chance visit those designs and look at them in the design tool? That will cause them to sent to your saved designs (don’t worry- the person who looks still cannot post your design for sale) You can delete them in the normal way. 

No, I don't think I did.  I'll just delete them. Thanks.

Cat
Honored Contributor III

This happened to me once and I freaked out thinking that my account had been compromised, changed all of my passwords etc. But it turned out that a Zazzle employee had been logged into my account to check something and forgot to log out - they messaged me to explain. Maybe it's something like that?

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Cat @ ZB Designs

LMGildersleeve
Valued Contributor III

It happens from time to time. It's using Zazzle working under the hood and they press the wrong button. They'll go away in time.