Products not showing in public storefront and store management category

[kalvernon]

I created some tshirts on December third. They are visible in storefront management under the general products list, but not in the category they should be in. They are also not showing up in the public storefront.  Instead of the usual 24 hours this is now day four and the problem remains. Please look into this. 

[Pádraig]

Hi @kalvernon,

I'm very sorry to hear that you are experiencing an issue here but thank you for highlighting it with us. We are investigating this further now. Thank you for your patience!

Pádraig

[Bailey68]

I'm experiencing the same issue, alot of products aren't showing up in public store front & some of these designs were done well over a week ago, they do show up in the product management but that's it, so even to share these products a customer wouldn't be able to access them! 

[Sara_H]

@Bailey68 

There is a delay in products getting to the storefront atm (and it's being addressed and worked on) but as soon as you create a product and have a link - you can share and promote that link and your customers can access the products and purchase from that link that you shared.

tldr - customers can still access links that you share even though they are not on your store front

[Bailey68]

Thanks for the update & good to know through the links the customers still have access, I thought it had to be visible in the public store in order for the link to work !

Have a super day 😊

[Es]

It seems like indexing to the public storefront and showing in the marketplace are behind. Happens every so often.