Personalize option is missing from default view

SuzyLeeLo
Contributor II

I created a ridiculously large coloring poster. It can be modified with custom text. But the default view is not showing personalize this as an option. You need to change the size of the poster to have the option pop up:

 

3 REPLIES 3

ColsCreations
Honored Contributor II

For me it's not showing a template field ("Personalize") or even an 'Edit design" button to directly enter the design tool when no templates are present. Maybe you forgot to check the "Show 'Customize It' button" option on the post-for-sale page?

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That very well could be what I did! But I don't think it's possible for us to check that and change it if that were the case.

Does anyone know if that's a setting we can check or switch?

Looks like that was the issue. I recreated the file and this time I made sure to have the checkmarks correct. I see Personalize This on the new listing! I even took the opportunity to make the pattern a little smaller.


Thanks for your help! ❤️