Post Product for Sale - showing “Something went wrong”

gildre01
New Contributor

Hello everyone,AED58BF6-9926-4AFD-9CB8-40800FB90D64.jpeg

I tried few time to post a new product (2nd product), and it kept showing on bottom left of the screen a red stripe showing “Something went wrong” I have everything filled. Please if you have tips that can resolved this issue that will be fantastic. Thank you everyone 😊

11 REPLIES 11

Windy
Honored Contributor II

This will sometimes happen to me when my internet is blinking off. I try again later and usually it works just fine. 

I also do Postcrossing!


Fiona
Moderator
Moderator

Hey @gildre01 ,

I am sorry to hear you're experiencing these issues. Can you try clearing your cache and cookies?🍪

If the problem still persists at that point, please let me know!

-Fiona

stevepaint
New Contributor II

Well it is a regular problem for me, at 2 different locations at different times , the internet connection is good, and the cache and cookies are cleared. I can upload the same artwork to multiple POD sites at the time Zazzle is not allowing the final save.

lastzebra
New Contributor III

got this today, no reason, no logic, zazzle is so broken...😫

albamarie
Contributor II

I cannot post an invitation. I have been trying to post it all day. I have tried in every way possible to redo it, but when I click "Post it!" nothing happens. Can someone explain what is happening? @Fiona do you have any idea what is going on? I made a separate thread, but no one is posting a response.

Elegant designs at dainty prices

Ashley017
New Contributor

This is happening to me, has anyone had a resolution?  Thank you!

jsojkajr
New Contributor II

This happens to me all the time now even though I have a mature site.  Additionally, all my canvas prints appear to be resized AND some don't even show up as merchandise now.  Multiple things are broken.  I am close to leaving this site.  All the hours I put in to post and item and then it fails.  Any fixes or I am out soon?

ajm4alma
New Contributor

This just happened to me on my first product post. It shows up as a collection, but doesn't post as a product and says something went wrong. If any solutions are found, I'm all ears! 

SadGirlz_Studio
New Contributor

I have had it to HERRRRE with this site. Following for solutions...same problem...it doesnt tell me what im doing wrong and it is NOT a connection issue.

It seems that the issue has been resolved as I can now post without problems. Hopefully it's resolved for everyone 😁

CumbriaMud
New Contributor

I'm experiencing this too as a new user. So disappointing that no other info is given. The more I use Zazzle the more broken it seems to be.