Posters Showing Blank After Upload – Other Product Types Work Fine

Jermolinaart
Contributor

Hi all,
I’m having an ongoing issue where any poster design I upload shows up blank — both in the product view and on the storefront. The collection cover photo displays only, but when I view the actual poster, there’s no design visible.
This started with a poster I created yesterday. However, I created a new poster today and the same thing happened.


All other product display correctly without any problems — it's just the posters that are affected.

Thank you in Advance!

poster.png

10 REPLIES 10

tamirazdesigns
Contributor II

I noticed this too very late last night.  My posters are not all displaying.  I did not edit or create new ones.  Just not displaying. 

DeannaB
New Contributor III

Hello, I noticed this with my posters this morning too.

here is an example. It is the same as the first posters issue.

https://www.zazzle.com/vintage_illustration_by_sibylle_von_olfers_poster-256222072701762652

Thank you so much,

Deanna

 

SmilinEyes
New Contributor III

Same here

I want to add that only some existing posters are showing images 

Mikael
New Contributor

Hi, I'm new to Zazzle and came here as I have the exact same roblem. Slight releif that it's not just me, hoefully it will be fixed soon. 

IuliaIonicioiu
New Contributor III

I have the same issue. Poster listings posted yesterday are not working properly: the cover photo is blank. If I upload a new cover photo, all the other images disappear. 

carulcards
Contributor II

Same issue.

Would you like to swap links?

Mark
Moderator
Moderator

Hey all,

Thank you for flagging this issue. I have reported it to the team and will let you know when there is an update.

Thanks for your patience.

- Mark

plumb4me
Valued Contributor

I have alot of products that are blank in the backend and on the public product pages. On the public product pages when you click on the product I get the, Oops! We can't seem to find the product you're looking for.

This is just one of the products https://www.zazzle.com/create_your_own_6_photo_collage_personalized_dad_apron-256894925553716901

Backend View Screenshot 2025-06-06 094428.png           Product Page ViewScreenshot 2025-06-06 094631.png

 

When I click on the product I get this message. Screenshot 2025-06-06 094816.png

MasterpieceCafe
Valued Contributor III

I had the same issue, I edited it this morning and I think it popped back up.

https://www.zazzle.com/saint_malo_france_vintage_travel_poster_art-256656309337368809

Can you see this one now?

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