Press and Hold to confirm you are a human while LOGGED AND IN DESIGN TOOL

Anne
Valued Contributor II

I am trying to create new products, but while LOGGED IN AND IN THE DESIGN TOOL I constantly have to press and hold to confirm I am a human. Am I now suspected of being an alien or what?
Can this please be fixed? Thank you.

Anne Vis Icon
8 REPLIES 8

Anne
Valued Contributor II

Edit: now also happening when trying to add a product to a collection.

Anne Vis Icon

homespuncottage
Contributor II

This bot is beyond annoying. It really slows me down. So, I have a two monitor set up, probably like most designers, I usually am working in two windows, an now the bot won't approve the second window. OMG! Please do something about this. 

Jadendreamer13
Valued Contributor III

I’ve been having the same issue.

Cat
Honored Contributor III

I agree it's SUPER frustrating, especially when it kicks you out of the design tool. BUT it does make me wonder if they've been dealing with some sort of hack or attack that has caused all of the recent problems. While I'm certainly not a fan of having to be interrupted again and again while I'm trying to work, if it's preventing more chaos on the backend then it's well worth it.

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Cat @ ZB Designs

Connie
Honored Contributor II

That chaos on the back end wasn't nearly as disruptive as this stupid bot popup!

mgdesigns
Contributor II

When the last Zazzle problems happened, I reported strange behavior with views so I think it might be related. But this is not something we can live with as they implied. They have to find a solution or it will be impossible to work here.

Connie
Honored Contributor II

Yes, I complained about this awful bug a few days ago! There is no need to have it repeatedly pop up after we are already logged in and working. We can't suddenly magically change into a bot after being a human!

Cat
Honored Contributor III

Maybe, but what if somebody has created a bot that creates bogus accounts and then auto-generates a million products that fill the marketplace with garbage so none of our designs can be seen? Remember the solid black designs that were filling up all of the searches a week or 2 ago? 4th of July Mugs Spam Attack - Zazzle

I'm not denying that the hold and press thing is disruptive and frustrating, but I don't think they're doing it just to make our lives difficult. I'm sure there's a good reason. 

p.s. I'm saying all this as much for myself as I am for anyone else - I just have to keep repeating "there's probably a good reason for this" when what I really feel like doing is screaming into the void because I got kicked out of the design tool AGAIN when all I'm trying to do is get a little work done! 😉

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Cat @ ZB Designs