Print Sales Shown for Non Digital Items

Angel
Contributor III
I have two ties that are showing
Printed Qty Sold: 1
 
Last Sold Dates predate Digital Downloads
Last Sold Date: 5/22/2011
Last Sold Date: 3/12/2011
 
These products are currently hidden awaiting my updates.
The Store they are in does not support design migration.
 
I'd like my product stats to be accurate.
Why are they showing as having been sold as digital downloads?
 
1 ACCEPTED SOLUTION

Malissa
Valued Contributor II

"printed qty sold" means that it was printed on a physical product not digital. 

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View solution in original post

3 REPLIES 3

CreativeLeahG
Honored Contributor III

You will need to provide @Scott with a link to the product and a screenshot of the item having sold as a digital item

Malissa
Valued Contributor II

"printed qty sold" means that it was printed on a physical product not digital. 

My Zazzle StoreMy Art WebsiteMy PinterestMy Art InstagramMy YouTube ChannelTiktok Icon

Angel
Contributor III

@Malissa 

Thank you for explaining that. Have a great day. 😊