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10-21-2024 06:22 AM
I am having a problem trying to edit a photo template fleece blanket to fill and force customer to replace the photos. I have tried from the product fresh each time. Not trying from the saved design but going to the existing product and starting over fresh 5 times and each time I get the reload error and the image of the blanket disappears. Each saved product has a blank white screen where the product should be. So I tried another fleece blanket and that one was fine. It allowed me to finish and submit. So there must be a problem with this particular design/product?
https://www.zazzle.com/photo_collage_family_photos_fleece_blanket-256690864206289288
Thank you in advance for your help,
Sandra
Solved! Go to Solution.
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10-21-2024 07:31 AM
I got it to work! Figured out there must of been a problem with one of the photos because the problem was happening when I tried to update the same photo again and again. I just wasn't realizing this consistency until it happened so many times. So I replaced that photo before I tried to update and that fixed it. So maybe this might help someone else having a similar problem. Hoping if anyone else is having this problem they find this solution.
No need to assist. Problem solved. I think. As long as it makes it through to being accepted!
- Mark as New
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10-21-2024 07:31 AM
I got it to work! Figured out there must of been a problem with one of the photos because the problem was happening when I tried to update the same photo again and again. I just wasn't realizing this consistency until it happened so many times. So I replaced that photo before I tried to update and that fixed it. So maybe this might help someone else having a similar problem. Hoping if anyone else is having this problem they find this solution.
No need to assist. Problem solved. I think. As long as it makes it through to being accepted!

