Sizes ?

[Boki]

Why is this happening? Please fix it. The designs are placed as they should be in terms of dimensions, however, they are not displayed that way and thus turn customers away. I noticed this on tissue paper. Does anyone else have such a problem and on which product?

https://www.zazzle.com/2_elegant_luxury_watercolor_sunflowers_collection_tissue_paper-25623078149719...

[Sara_H]

@Bokithink it's just a display issue that's happening at the moment. When you press 'personalize' it goes to how it should look

am sure it'll get fixed

[Boki]

I hope,... But will the customers know how to cope or will they simply give up on the product,...? 😞

[Aria_Art_House]

Has anyone experienced this issue before? A number of our products, which we haven’t edited or modified, have suddenly changed. Previously, all designs were positioned correctly, but now they appear misaligned, or in some cases, the tiling has completely removed. Is it possible for customers to make these changes, or is this due to a glitch? If it’s the latter, do we know when it will be resolved? We've been reviewing about eight months of products and continue to discover adjustments. Any insights would be greatly appreciated!

Example photos below. Thank you! 

[Mark]

Hey all,

Thank you for flagging this issue. I have reported it to the team.

[Aria_Art_House]

Hi Boki, Yes we just made the same discovery and complaint yesterday. Hate it's happening to you but glad to know it wasn't just us! 

[Aria_Art_House]

We wanted to follow-up to inquire if any progress is being made on this issue. We're finding new products that have been effected everyday. 

[Mark]

Hi @Aria_Art_House,

There has been no update yet. We will let you know as soon as there is. Feel free to link any products you come across with the issue.

[mcmxmas]

Several of my products are affected too. Let’s get this taken care of, Christmas is coming! 
mine are doing it as well.