Latest products created not updating

[Harmony]

It has been about four days at this point and these items have not been indexed to marketplace

[Marcia]

Same here.

[Zorinda]

I’m also noticing super slow indexing

[SheaPrints]

I've noticed this too. Everything since 1/4/24.

[Beth]

Hi @Harmony , @SheaPrints and @Zorinda - 

I'm sorry to hear of the delay in indexing of your products, could you please share an example link so I can flag it with the team? 

Thanks in advance! 

Beth

[Marcia]

@Beth I have 17 products that I created between 1/4 & 1/8 that are still missing in my public store & mp. Here are the 1st & the last. Let me know if you need to see the others. Thanks.

256317852952467807
256211740576199899

[SheaPrints]

Thanks Beth,
Here are two product numbers out of the thirteen I've listed:

Product ID:
256058064068688906 Created on: 1/5/2024
256440834414984842 Created on: 1/5/2024

The other way I can see this, is if I check my 'Newest' listings when I'm not signed in. Everything after 1/4/2024 doesn't show up, and the newest listing by other creators has that date 1/4/2024.

[Harmony]

every product I have created from 3-8 Jan. It is a site indexing issue vs an individual product issue

[tsikona]

How many time it takes to show products in cathegories? (public store I mean) 

[BeautBotanical]

I'm also experiencing this problem. No products uploaded since the 4th Jan

[WorldsBest]

 Same, 100 items no indexing. Here is the number for the first 3 in the 100 new items, 

256086153458402163

256262235716618044

256865343796481647

[PluralsDesign]

same here. Everything since 1/4/24.

[DesertSky]

@Beth,

It's been five days since products have indexed, is it possible to please get an update on the status of this? Thanks in advance. 

[Scott]

When we have an update we'll be sure to pass it along. We're very sorry about the inconvenience here.

[Harmony]

the system appeared to update over the last day or so. However, it is now reverted and somehow reversed the indexing to only show products created before 4 Jan. 

[Marcia]

FYI, everything created 1/7 or earlier is now showing up under "public" but all 11 products created 1/8 & 1/9 are still missing.

[PluralsDesign]

same here again !

[WDArt]

Same here. Here are some example products/links:

Product ID: 256317597932381091

Created on: 1/8/2024, 4:00 PM

https://www.zazzle.com/z/azfr0h58?rf=238487094402608799

Product ID: 256185031097427054

Created on: 1/8/2024, 4:29 PM

 https://www.zazzle.com/z/buc2ju7o?rf=238487094402608799

Product ID: 256606782360895796

Created on: 1/9/2024, 7:29 PM

https://www.zazzle.com/z/abfgqyvp?rf=238487094402608799

[WDArt]

Upon further examination, it looks like the Store is not updating, but the Profile pages are. 

[Es]

Products not indexing here as well.

[Es]

My new products have not posted to the search yet and my old products most recent viewed date is 2 days ago. This is impossible because I've had sales in the last two days.

[Es]

One example product not indexed:

Bartender Business Cards | Zazzle

[chuamishael]

Yeah it take 1 week to update my last created product 😑 , my question is, does this affect even our sales update? I have my doubts. I don't get sales everyday, but I have suspected that even sales is updating slowly like the indexing the market..... 🤔  guys, double check this.  because my last view dates is not updating properly either, I tested this myself. 

[kills]

no updates for a week here please fix it thank you

 last view dates is not updating properly either, I tested this myself. a few times 

[DeannaB]

I am experiencing the same issue with all of the items creating from January 4th onwards in my WildIvy store. I hope it can be fixed soon. Thank you.

[Es]

Now it's showing that I'm getting views but when I search for "bartender business cards" newest, it doesn't come up so its still not indexing into the search. I don't know where the views are coming from unless its pinterest.

[Es]

okay it just indexed into the search.

[bedesign]

Same here, any news?

[pauletteinsall]

I'm having the same issues. I've added three new products and they aren't showing, plus I hid old products that I don't want to offer for sale and they are still showing on my store page. I'd like to offer my new items for sale to my existing customers off of Zazzle and I can send them a direct link to each, but then if they try to click over to my Zazzle store, then it shows the old (hidden and unavailable) products. 

https://www.zazzle.com/store/pauletteinsall 

[Marcia]

This might be starting up again. The new products that I've made from 1/17 & today are not showing up. I know today is still too early, but it seemed as though the indexing was back to normal again until now. (As in 1/17 should have shown up already.)

[WorldsBest]

Same with me it’s happening again. 3 days now no indexing items showing sales but not showing up in earnings, views not updating. Same as last time…

https://www.zazzle.com/store/supreme_customs/products?pg=4&cg=196594585517999143

[Harmony]

nothing in the last 3 days 

[Scott]

New products are being indexed into the marketplace. Looks like the indexer is working on products that were published around 24 hours ago. If you have products that are published on the 17th and they're not appearing in the marketplace then please link us to them.

[JLynnW]

2 of 3 created 1/17/24 not yet indexed 

Savannah Georgia US Custom House Photographic
by JLW_Photography

Savannah Georgia Historic Eppinger House
by JLW_Photography

Thank you

[Marcia]

@Scott everything new on the 17th is now indexed for me. 18th & today aren't but I'm assuming they will be, indexer is just slow. Thanks!

[Harmony]

things appeared briefly last evening as being indexed, but this disappeared this morning and it is back to how it looked 3 days ago

[Zorinda]

Nothing of mine after Jan 17 is in the marketplace.  The indexer needs an enema.

[sanainvi]

I have created 45 products since 19 and they are aslo not appearing in the market place . Here is a link to 3 of them
https://www.zazzle.com/z/6f823je2?rf=238025554064968028
https://www.zazzle.com/z/7nn0swlv?rf=238025554064968028
https://www.zazzle.com/z/af0o8bdh?rf=238025554064968028

Hope so , things will be sorted soon

[IvyMia]

@Scott  I've got the same problem 😞

https://www.zazzle.com/z/tixbd0av?rf=238023721720968756

https://www.zazzle.com/z/kb4h6fxq?rf=238023721720968756

[CarlosPablo]

@Scott  Same issue as above. I've posted multiple designs since Jan 17 is and none have been showing up in my public store front. It has never taken this long in the past.