Product mockup images going skewiff

PlayfulPixel
Contributor III

I've noticed on a few of my designs that the incorrect product mockup is showing as an option on a product - see the screenshot.

I didn't upload this mockup here and it isn't visible when I go into the Media Manager of this product.

Here's the product page , but as I say I've seen it on a few other pages too.
https://www.zazzle.com/modern_christmas_joy_gift_tag-256194655643820195

Incorrect image on product page.jpg

 

And here's another one I just found. A tie amongst the gift wrap...

So it looks like there are more than a few..

Tie amongst the gift wrap.jpg

 

 

 

1 ACCEPTED SOLUTION

Cat
Honored Contributor III

Those images are showing up there because they're set as the cover images for those collections. If your collection has a cover image, it will be displayed in that spot for all products in the collection.

Actually, the behavior might differ a bit if your product is in more than one collection, I haven't tested that out, but I'd guess that if the primary collection for that product has a cover image it will appear in the list on the left. 

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Cat @ ZB Designs

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2 REPLIES 2

Cat
Honored Contributor III

Those images are showing up there because they're set as the cover images for those collections. If your collection has a cover image, it will be displayed in that spot for all products in the collection.

Actually, the behavior might differ a bit if your product is in more than one collection, I haven't tested that out, but I'd guess that if the primary collection for that product has a cover image it will appear in the list on the left. 

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Cat @ ZB Designs

Ah, thanks for that Cat.
Lots of knowledgeable people in here 🙂