Product posting problem.

blckpython
New Contributor II

Hi! I recently did a couple minor design changes to a couple mugs I had previously posted. I already know I had to go through the trouble of unlisting the two products and create new listings. But, after receiving notice of them being listed, I clicked the links which took me to the updated items.

Now, going back to my storefront, I do see the previous items still showing, but they're the old ones. When I click the thumbnail of either one, I'm brought to a different page showcasing other popular mugs based on my tags, I guess.

Also, from my Zazzle account page when I go to the menu to my store(s), in the thumbnails representing my latest products, there are two spaces where the mugs are supposed to be are blank.

Confused but hopeful for an answer. Thanks!

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@blckpython 

the blanks have disappeared now

Sara_H_0-1730026593079.png

and your new mugs are showing.

It just takes time.

View solution in original post

4 REPLIES 4

Sara_H
Honored Contributor III

@blckpython 

it can take a few days for your store front to reflect the changes. If indexing is running slow - it could take longer.

If the new mugs don't appear on your store front in a few more days, give the tech team a link to them so they can investigate.

edited to add

Sara_H_0-1729981035520.png

 

the blanks are your deleted mugs - the new ones are working their way through the system and should appear soon and those blanks will disappear when they've been indexed

blckpython
New Contributor II

Will do! Also, just added two mugs which just got posted. Thanks again!

Sara_H
Honored Contributor III

@blckpython 

the blanks have disappeared now

Sara_H_0-1730026593079.png

and your new mugs are showing.

It just takes time.

blckpython
New Contributor II

Just checked earlier and saw it. Thank you so much!