Products and Categories not showing up

RUup
New Contributor

I am trying to set up a new category for my new product. My old categories show up on my storefront. When I made my new category on the backend of the store and selected the products to be in the category, it worked. When I check to see them in the store front, they do not show up.  I went to view my collection category on the backend of the store, It says there are no products found. I am pretty sure I know what I am doing being that I have set up a few categories on my storefront already. Also, I have a few products that do not show up at all. Is this a Zazzle issue?  How long before this gets fixed? If  it is not a Zazzle issue, then how do I go about resolving this issue?

1 REPLY 1

PacifierCity
Valued Contributor II

@RUup 

Have your categories had 48 hours to index?  Products too?

Remember that everything here takes time to show up publicly because everything has to index.  Usually 48 hours is enough time, but occasionally it takes a few days and rarely over a week...

If indexing is not your issue, you may want to add a link so someone can take a look and see if some sort of glitch/bug is affecting your store/products.

PC

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