Products are missing from my PRODUCTS TAB

Columbus
New Contributor

I see many products missing from my PRODUCTS TAB page.  I have no filters, and even if I click on show 128 products per page, it still only shows 18 products instead of the expected 30.  Why are all my products not showing on the PRODUCTS TAB??

4 REPLIES 4

Sara_H
Honored Contributor III

@Columbus new products take time to make their way to your storefront as there is a lot of indexing magic that happens behind the scenes.

If you've only just created them - it can take up to 72 hours for them to appear.

Have faith. They will appear eventually 

The products in question were create a long time ago.  What's strange is that I recently deleted and re-created a Collection to house my products and they appear fine in there.  They're just not appearing on my PRODUCTS TAB.

Sara_H
Honored Contributor III

@Columbus If that's the case (and they're not discontinued or maybe out of stock) link to the products that are not appearing in your storefront and I'm sure the Tech Team will investigate them for you

Cat
Honored Contributor III

Products that haven't been viewed in over 15 months are automatically hidden. You can find them in the "optimization needed" section. From there you can update the metadata (tags, titles, descriptions, etc.) and make them public again.

Cat_0-1700248168216.png

 

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Cat @ ZB Designs