Products Disappearing
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07-18-2023 03:06 PM
Hello All!
1) My New Product just disappeared from my Collection after I tried to reorganize my products in my collection-my Butterfly, Dragonfly collection.
2) I've also had older products disappear recently when I tried to reorganize my collection-my Dad collection.
3) I'm also having problems dragging and dropping my items around in my collections as I try and reorganize my collections. I press on an image to try and grab it and drag it, and I get taken to the items product page instead.
Thank You for Your Help!
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07-18-2023 03:39 PM
Hi @Beatiful,
Thank you for highlighting this with us. Can you provide a link to the collections in question and/or screenshots, please? We'll be more than happy to check them out for you 🙂
Roberta 🌷
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07-18-2023 10:07 PM
Thank You So Much!
1) I've had products completely disappear from here, after I tried reorganizing my products in this Collection. https://www.zazzle.com/collections/dad_grandpa_and_fathers_day-119002631222280912
2) I'm having problems reorganizing my products in this Collection. I get sent to the items product page instead. https://www.zazzle.com/collections/butterflies_dragonflies_ladybugs_and_bees-119674177987366092
Thank You Again For Your Help!
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07-19-2023 05:33 AM
Hey @Beautiful,
Thank you for passing on those examples. I will let the team know now.
There may be a few issues with collections currently due to changes that are being made. You can read more here.
Thanks!

