Products missing from UK storefront 2025 edition

Sara_H
Honored Contributor III

Hi Tech Team

https://community.zazzle.com/t5/technical-issues/products-missing-from-co-uk-store-front-again/m-p/1...

Happening again where products are disappearing from .co.uk store front and from the UK marketplace search after I upload cover photos via .com

Can you send them back home please

Accessories (whole department missing)

ktb uk department storefront 1001.png

https://www.zazzle.co.uk/cute_red_lipstick_kiss_lips_pattern_black_custom_tote_bag-25629569723879958...
https://www.zazzle.co.uk/hot_pink_red_lipstick_kisses_lips_pattern_tote_bag-256171243697028644
https://www.zazzle.co.uk/lipstick_kisses_black_and_red_lip_printed_backpack-256969762947116866
https://www.zazzle.co.uk/hot_pink_lipstick_kiss_pattern_cosmetic_accessory_pouch-256907924683622417
https://www.zazzle.co.uk/pink_lipstick_lips_custom_makeup_artist_accessory_pouch-256082599531084505


Clothing
https://www.zazzle.co.uk/st_patricks_day_funny_slainte_now_kiss_me_womens_hoodie-235428247232773574
https://www.zazzle.co.uk/kiss_me_not_irish_funny_womens_sweatshirt-235803153716157266
https://www.zazzle.co.uk/lipstick_kiss_red_lips_womens_t_shirt-235303058628661716
https://www.zazzle.co.uk/patriotic_lipstick_kiss_usa_flag_womens_tank_top-235993268067652607
https://www.zazzle.co.uk/patriotic_usa_lipstick_kiss_lip_print_t_shirt-235033642314968444
https://www.zazzle.co.uk/cute_lipstick_kiss_hot_pink_lips_t_shirt-235573756771273107
https://www.zazzle.co.uk/shamrock_monogram_black_st_patricks_day_socks-256644595564069135
https://www.zazzle.co.uk/kissed_college_goodbye_year_graduation_t_shirt-256515751852884961
https://www.zazzle.co.uk/kiss_me_not_irish_quote_funny_st_patricks_day_baby_bodysuit-235422319221222...
https://www.zazzle.co.uk/hot_pink_lipstick_kiss_lip_print_black_leggings-256234458763664364
https://www.zazzle.co.uk/kisses_for_boyfriend_red_lipstick_black_socks-256023636460381945
https://www.zazzle.co.uk/shamrock_monogram_black_st_patricks_day_socks-256644595564069135


Crafts
https://www.zazzle.co.uk/rustic_naughty_naughty_chalkboard_gift_tags-256070656321656406
https://www.zazzle.co.uk/lipstick_kisses_small_gift_bag-256000833367540155
https://www.zazzle.co.uk/lipstick_kisses_valentines_day_gift_bag-256085856158334469
https://www.zazzle.co.uk/sealed_with_a_kiss_pink_lips_custom_round_sticker-217775507670376947
https://www.zazzle.co.uk/naughty_black_white_typography_pattern_christmas_wrapping_paper-25603196330...
https://www.zazzle.co.uk/red_lipstick_kiss_pattern_black_wrapping_paper-256658217244448600
https://www.zazzle.co.uk/trio_lipstick_kiss_pattern_wrapping_paper_sheet-256419646133347412
https://www.zazzle.co.uk/lipstick_kisses_valentines_wrapping_paper_sheet-256053939010181507
https://www.zazzle.co.uk/graduation_photo_kissed_college_goodbye_class_year_pedestal_sign-2561290482...


Home
https://www.zazzle.co.uk/eyes_asleep_black_eyelashes_white_pillow_case_set-256394899957247593
https://www.zazzle.co.uk/funny_custom_quote_chalkboard_grey_bath_mat-256309307323747983
https://www.zazzle.co.uk/lipstick_kiss_pattern_red_and_pink_lips_bath_mat-256409551971631176
https://www.zazzle.co.uk/patriotic_usa_flag_lipstick_kisses_bbq_apron-154974190071091132
https://www.zazzle.co.uk/kiss_the_cook_american_lips_patriotic_usa_lipstick_standard_apron-154165009...
https://www.zazzle.co.uk/black_and_white_naughty_text_pattern_bath_towel_set-256251111003802844
https://www.zazzle.co.uk/slainte_custom_age_st_patricks_day_birthday_shot_glass-256227184651486670
https://www.zazzle.co.uk/red_lipstick_kiss_dear_boyfriend_shot_glass-256371424179968829
https://www.zazzle.co.uk/patriotic_usa_monogram_lipstick_kiss_glass-256010258023731779
https://www.zazzle.co.uk/patriotic_usa_monogram_lips_thermal_wine_tumbler-256839420811390819
https://www.zazzle.co.uk/patriotic_usa_flag_lipstick_kiss_acrylic_tumbler-256578299531328317
https://www.zazzle.co.uk/red_lips_lipstick_kiss_me_for_a_whiskey_glass-256416158596954662
https://www.zazzle.co.uk/hot_pink_lipstick_kiss_pattern_whiskey_glass-256204021790623606
https://www.zazzle.co.uk/kisses_for_husband_5th_wedding_anniversary_gift_etched_frames-2568026673493...
https://www.zazzle.co.uk/pink_lipstick_lips_custom_makeup_artist_apron-256690235119371635
https://www.zazzle.co.uk/hot_pink_lips_lipstick_kiss_pattern_fleece_blanket-256580266337025741
https://www.zazzle.co.uk/pink_lips_lipstick_kiss_pattern_red_shower_curtain-256744309587651372
https://www.zazzle.co.uk/good_morning_kisses_custom_coffee_mug_set-256160639793006153

edit - found two more missing

https://www.zazzle.co.uk/hot_pink_lipstick_kiss_pattern_insulated_tumbler-256571355205362505
https://www.zazzle.co.uk/red_lipstick_kiss_dear_boyfriend_happy_anniversary_corkscrew-25670937680314...

Invitations & Stationery
https://www.zazzle.co.uk/custom_sealed_with_a_kiss_self_inking_stamp-256275238879678161
https://www.zazzle.co.uk/sealed_with_a_kiss_lip_print_custom_rubber_stamp-256579348253041277
https://www.zazzle.co.uk/sealed_with_a_kiss_wax_seal_sticker_envelope_seal-256119189665732600
https://www.zazzle.co.uk/sealed_with_a_kiss_hot_pink_lips_envelope_seal-256315662936026850
https://www.zazzle.co.uk/makeup_artist_business_address_self_inking_stamp-256457717545731255
https://www.zazzle.co.uk/cute_leprechaun_st_patricks_day_birthday_card-256829479222434989
https://www.zazzle.co.uk/lucky_shamrock_st_patricks_day_real_foil_card-256377534647440242
https://www.zazzle.co.uk/cute_leprechaun_st_patricks_day_foil_holiday_card-256458731755104153
https://www.zazzle.co.uk/cute_mouse_be_mine_valentines_day_card-256185022904527208
https://www.zazzle.co.uk/pink_lips_lipstick_kiss_return_address_envelope-256358832865079060
https://www.zazzle.co.uk/pink_lips_lipstick_kiss_wax_seal_sticker-256936311993890868
https://www.zazzle.co.uk/pink_lips_lipstick_kiss_return_address_self_inking_stamp-256186100884083660
https://www.zazzle.co.uk/cute_leprechaun_pot_o_gold_st_patricks_day_card-256790004402038853
https://www.zazzle.co.uk/graduate_photo_pink_lips_kisses_graduation_announcement-256917640855650952
https://www.zazzle.co.uk/kisses_for_husband_5th_wedding_anniversary_gift_etched_frames-2568026673493...

 

Some of these are new products only a couple of days old but figure they should be showing by now.

Side note - some of these products used the 'replace product feature' where I altered fonts/rearranged graphics etc.

Could it be buggy and that's why products have disappeared?

Thanks for investigating!

5 REPLIES 5

Sara_H
Honored Contributor III

Since reporting - more products have gone missing over the weekend from this store

https://www.zazzle.co.uk/red_lipstick_print_kiss_pattern_on_pink_leggings-256635269566616030
https://www.zazzle.co.uk/cute_red_lipstick_kisses_on_white_leggings-256619716608010559
https://www.zazzle.co.uk/cute_lucky_green_shamrock_st_patricks_day_leggings-256597628672659410
https://www.zazzle.co.uk/modern_hot_pink_lipstick_kiss_lips_womens_flip_flops-256473209464124349
https://www.zazzle.co.uk/cheeky_kiss_red_lipstick_lip_print_gift_tags-256615724000013015
https://www.zazzle.co.uk/black_naughty_christmas_holiday_gift_tags-256494075837546938
https://www.zazzle.co.uk/hot_pink_lips_lipstick_kisses_pattern_trio_wrapping_paper_sheet-25636629442...
https://www.zazzle.co.uk/red_lipstick_kiss_pattern_black_wrapping_paper-256658217244448600
https://www.zazzle.co.uk/lipstick_kiss_pattern_red_and_white_monogrammed_medium_gift_bag-25658674159...
https://www.zazzle.co.uk/lipstick_kiss_pattern_valentines_day_tissue_paper-256559844721824783
https://www.zazzle.co.uk/pink_lips_lipstick_kisses_tissue_paper-256473834406146628
https://www.zazzle.co.uk/cute_red_lipstick_kisses_lips_pattern_monogrammed_sherpa_blanket-2560201551...
https://www.zazzle.co.uk/lipstick_kiss_pattern_red_and_pink_bath_towels-256606626031425039
https://www.zazzle.co.uk/naughty_text_pattern_typography_fun_shower_curtain-256420537292714642
https://www.zazzle.co.uk/sealed_with_a_kiss_pink_lipstick_lips_custom_name_post_it_notes-25647542179...
https://www.zazzle.co.uk/naughty_typography_grey_tissue_paper-256912809066541062
https://www.zazzle.co.uk/red_lipstick_kisses_valentines_day_favour_boxes-256658598680146619
https://www.zazzle.co.uk/black_and_white_typography_pattern_funny_naughty_shower_curtain-25667894980...
https://www.zazzle.co.uk/naughty_quote_chalkboard_grey_and_white_funny_bath_mat-256436653548506805
https://www.zazzle.co.uk/red_lipstick_kiss_dear_boyfriend_happy_anniversary_corkscrew-25670937680314...
https://www.zazzle.co.uk/sage_green_lipstick_kiss_pattern_fleece_blanket-256941191149077523


None of these products are waiting to be optimized, are available to buy on .co.uk, some have sold, they are in the 15 month view window.

eg clothing -

on .com

ktb clothing us.png

on .co.uk

 

ktb clothing uk.png
There were there on Friday - and now they're missing - but interestingly - hidden products are now showing on .com store front.

 

Sara_H_0-1736770833491.png

 

 

It looks like all my stores are over on uk are missing products from their store fronts and from the UK marketplace search

I've compared back end public visibility verses front end and I'm missing about 2240 but that number is changing daily. I can send links to the missing products if required.

All have cover photos that were added via .com.

All are products that are available to purchase on co.uk

Please, please can someone look into this as a matter of urgency.

Thanks for investigating!

Sara_H
Honored Contributor III

My uk wedding shop eg Save the Dates department

back end shows 34

Sara_H_0-1736774328267.png

Store front shows 10  https://www.zazzle.co.uk/store/tuxedowedding/save+the+date+invitations?st=date_created

Sara_H_1-1736774352456.png

.com showing everything as expected

Here's a break down of the departments and their missing products - I've got 494 products missing at time of writing

 

Sara_H_2-1736776790950.png

None of the missing products are waiting to be optimized, they are available to buy on .co.uk, some have sold, they are in the 15 month view window etc

I'm not the only one I'm sure

 

 

Sara_H
Honored Contributor III

Another store - another example of missing products this time Barware - store front - 6 products

Sara_H_0-1736781099305.png

https://www.zazzle.co.uk/store/dadsbbq/barware

back end 22 products (all have promos/optimised/viewed/not hidden/available to purchase on co.uk - not new products )

Sara_H_1-1736781211825.png

all there and available on .com https://www.zazzle.com/store/dadsbbq/products?qs=barware&dp=252817432778879580

Here's a break down of the departments and their missing products on co.uk - I've got 229 products missing at time of writing

Sara_H_2-1736781380199.png

 

 

 

Pádraig
Moderator
Moderator

Hi @Sara_H,

I'm sorry to hear that you are experiencing an issue here again. I flagged it with out team here so we will take a closer look for you to try and resolve it.

Thank you for your patience!

Pádraig

Sara_H
Honored Contributor III

@Pádraig 

Thank you!