"Edit Details" does not show changes immediately after posting

dmboyce
New Contributor III

I haven't been on the forums for awhile so if this is a repeat, my apologies. It used to be that when you edited the details of a product, for example the title or tags, you could see the changes immediately. I'm finding that is no longer the case. I've cleared my cache, logged out, and back in and the changes still aren't there. Is this a known issue or am I the only lucky one it's happening to?

 

Dale's Designs on Zazzle since 2007
9 REPLIES 9

PAZP
Valued Contributor II

Sadly, it's been going on since around the beginning of the year. It's very frustrating. It takes several days to show. 

dmboyce
New Contributor III

Oh, my goodness. Thank you for your response. I guess I'm relieved to know I'm not alone, but I'm disappointed that it's occurring at all.

Dale's Designs on Zazzle since 2007

adnan122
New Contributor II

i have just edited details. I today. I do not know how long will it take to show up the edited details .

adnan122
New Contributor II

It takes ages to change. I do not know how long will it take. It should be quicker.

SimplyDesigned
Contributor II

It also takes a minimum of 24hrs for in situ changes as well... I've been able to set blocks of time aside for spring cleaning and I'm getting the dreaded click and hold captcha that doesn't even work... I have to take at least an hour break before I can start again.

shellifitz
Valued Contributor

ugh!  I found an image that has the tags from a different design, I want to change it ASAP and of course it isn't changing.  Days?  that is really sad!   Do they eventually change? because this is a sold design and I don't want to delete it. 

 

I also tried logging out and back in, clearing cache... all that. No joy

MasterpieceCafe
Valued Contributor II

Happening for me too.

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shellifitz
Valued Contributor

It is now June 9th (almost 4 months later) and this is still a problem.   is there any chance it gets fixed soon?   I just updated tags and transferred designs to new products and cannot get the new updated tags to show on the product page, so I can't tell if I just wasted my time or what. 

I updated this product tags  239949943376890359

then transferred the design to these products and the old tags are showing instead of the new ones I added. 

256138538999280803 (this product is not showing on the back end as a new product either even though I have it set to public)  ???  Update:  I remade this product because it went to my saved designs instead of the back end and now it has a new id number which is 256034789574394721

227357052079436183

 

PetStar
Contributor II

Hoping Zazzle Moderator @Emma can let us know if "Edit Details" will go back to being updated immediately. It's a great tool in making sure our tags and titles are working. Thanks in advance 🙂