"Other Products from this Collection" Not Showing All
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07-16-2023 04:59 AM - edited 07-16-2023 05:02 AM
On the product page, only 9-10 products appear in "Other products from this collection" when I have more than that. Use to show like 30 something. Looks like this is happening to others. Can you please look into this. Thanks
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07-18-2023 06:07 AM
Hey @inspiring_gifts,
Sorry to hear about this issue. Can you please provide an example product with this issue?
Thanks!
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07-18-2023 07:57 AM - edited 07-18-2023 08:02 AM
Here is one example:
https://www.zazzle.com/bud_first_dog_to_cross_the_us_by_car_poster-256627942435565021
Only 10 products show in "Other products from this collection" - I have 36 products in this collection.
Not only is it not showing more products, the products are not in the order I put them (I did not add/delete a product or organize the products for a long time so that shouldn't be the problem).
This is the order they should be:
https://www.zazzle.com/collections/inspiring_dogs-119871594656561777
I clicked on a few other products of mine, and they show just 9-10 products when I have more, but not all are out of order. For instance, this one shows only 9 products when I have 16, but it is in the order I had put them:
https://www.zazzle.com/fun_blue_whale_facts_postcard-256779303170104972
I did this signed in and out, and tried another browser. I only notice a problem on my laptop - not mobile.
Thanks
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07-18-2023 10:37 AM
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07-18-2023 10:47 AM
We're doing some work that might have impacted this. I'll pass this along.
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05-15-2024 11:01 PM
No "more items from this collection" showing on product page. Only products to transfer to. Also one of my collections have products missing designs on many items.

