Retractable leashes not showing

Colorflow
Contributor

HI, I think something came out that new products were not showing in designers stores, but I can't find the details.  The retractable leashes I make don't show up for me in my store.   Anyone know if it takes a few days or how we can access them again? 

14 REPLIES 14

ColsCreations
Honored Contributor II

I didn't know we had retractable leashes. But I can see them in your store and the MP in general. Are you saying you can't see them via the backend or at all?

Store IconStore IconWebsite IconFacebook IconDiscord IconPinterest IconInstagram IconNight Cafe IconOut of Stock List

i can' t see them at all.

 

SJoy
Contributor III

Are you part of designing on new products?  I recently had an issue as well and replied to the email I got from them regarding the product to let them no my issue.  They responded quickly and fixed it. Perhaps reply to the email you got and let them know what's going on.

Jadendreamer13
Valued Contributor III

I didn’t know that Zazzle offers retractable leashes, either.

Susang6
Contributor III

I had no idea this was a new product.  Its a great product for "dog lovers"   I have not seen them in the marketplace. .   For me I see slower to show up in store for all of my  new products. so maybe its the same for the new retractable leashes

BKMuir
Valued Contributor II

I see them in Marketplace with search for dog leash. 10/12/24 12:40 pm PDT

ChromaMaven
Contributor II

I just made one and it does not appear on the backend of my store, but when I view the public storefront, I can see it.

Mark
Moderator
Moderator

Hey all,

Thank you for flagging this issue. I have reported it to the team now.

- Mark

The new "Dog Leash" product today, it DOES NOT SHOW UP on Store Management or the Store. Why? Double-checked everything. Just doesn't show up after clicking "Sell It". HELP.

FantabulousMerc
Contributor

The new "Dog Leash" product today, it DOES NOT SHOW UP on Store Management or the Store. Why? Double-checked everything. Just doesn't show up after clicking "Sell It". HELP.

Wolfegrl1
New Contributor III

Same here

kills
Contributor III

1 week and still not fixed 

kills
Contributor III

still not fixed 

Fiona
Moderator
Moderator

Hi all,

I will reach out to the team for an update here.

Thanks! 🙂