Well, I got the oops message today ("We can't seem to find the product you are looking for"): 2 designs have disappeared from Saved Designs. I had just accessed them a couple of minutes earlier. This is something that happened in July, that seemed to be corrected. What is the fix/solution for this? Saved Designs is now not usable.
I did not get a reply about this. The problem continues. Not every product in Saved Designs disappears. Just a lot of them, enough that I really need to just abandon trying to use this feature.
I'm very sorry to hear that this issue persists but thank you for highlighting it with us again. Our engineers logged a ticket for your reported error but unfortunately we don't have an ETA on when the issue may be resolved at this time.
I was trying to reply to Mark that the problem is still present (still on 10/5), but when I hit reply, it accepted his remark as a "solution", which is not what I intended. There seems to be no way to correct an unintended solution accepted.
