I've been creating some new confetti designs to add to my new collections. In doing so, I've noticed that the merchandising photos badly distort any round shapes.
For example, here is what the preview of my design looks like. The circle was created using the elements tool with the aspect ratio locked, so it is perfectly round:
And here is what the merchandising image looks like:
This is happening with any confetti designs where I've used round shapes. Is it possible to tweak the merchandising images so that they appear as circles? Otherwise, it's a bit misleading for the customer.
Bumping this because I'm not sure it was ever seen, and because I've just noticed that the same distortion is happening with other products as well.
I've been working on some of the round frosting toppers for cupcakes. Here is what it looks like in the preview:
But this is the in situ:
Like confetti, this is happening with all designs where I've used round shapes. The cupcake rounds look so bad that I'm afraid it may prevent customers from wanting to buy them, which is a shame because it's such a fun product.
@Scottmight you be able to confirm if this has been passed along to the proper team for investigation? I have so many Christmas/Hanukkah designs, so it would be great to have the in situs fixed before December.
Thank you!!
