Royalty changes
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10-21-2023 11:32 AM
I'm trying to set my site wide royalty per page using select all non discontinued products , the edit details and set new royalty (before the freeze) it is reverting to a 5% royalty which BTW I never use I can not get it to change- there is some sort of error happening - I don't want to end up with a 5% royalty through the holidays but it will not allow me to change it
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10-21-2023 02:42 PM
5% is the default (lowest) amount allowed. You type over the 5% to enter the new rate.
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10-22-2023 08:46 AM - edited 10-22-2023 08:54 AM
I JUST now noticed.. NO greater than 10% since when are we not allowed to go more than 10% ? I have used 14.9 % for years .. I don't remember getting any notice on this - what did I miss? (Yes I know you type over it..) but as I said.. it will accept the 10%, but I was trying to make sure I had everything set to 14.9.. when I go through product by product, I see most of them are set to 14.9 .. some not, so I was selecting all on a page and setting it that way.. I completely missed where the popup said NO greater than 10.. this is new to me..
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10-22-2023 09:45 AM
Is it possible that some of the items actually must be no greater than 5% of 10%, such as face masks and hand sanitizers? If so, select all as you have been doing then deselect those that are restricted by maximum allowed rates. Hope this helps.
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10-22-2023 10:31 AM
That's what I thought at first, but no, it's a section with only save the dates in it
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10-25-2023 03:34 AM
Yes it is indeed a headache! Changing royalites today has resulted in card products having different royalty applied With some products the difference is huge! Taking into account the downloaded cards !

